Marcos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 1, 2024

Marcos Pizza complaint process

Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marcos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marcos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marcos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marcos Pizza complaints chart

We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Marcos Pizza complaint statistics

Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

88
Total complaints
88
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 88 ratings

How to contact the customer service of Marcos Pizza?

Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Marcos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Marcos Pizza reviews: (88)

Authentic experiences shared by our community for your benefit.

possible overcharge

Complaint from Goldenson441 on 09 April 2024 about Marcos Pizza.

two weeks ago I ordered the same thing two small pizzas and a Diet Coke or Coke I'm not sure which one it was and it was $27 plus a 5 or $10 tip a week later I ordered the... Read more

Comments: 0
Rating:

Horrible manager by the name of robin

Complaint from Puddenpi on 06 April 2024 about Marcos Pizza.

I asked for a refund because I was not happy with the order and was told I had to wait until the next day when Christian comes in. I asked could I just come back in and bring the pizza... Read more

Comments: 0
Rating:

Sparse ingredients on sub

Complaint from firefeyr on 31 March 2024 about Marcos Pizza.

Over time with both the Italian and steak subs the ingredients have diminished drastically. My last purchase today 3/30/24 was the worst. The steak and cheese sub barely had any ingredients was like eating a bread sandwich. We took a... Read more

Comments: 0
Rating:

poor customer service

Complaint from landerson on 26 March 2024 about Marcos Pizza.

*** the shift manager has very poor customer service. Instead of taking ownership of what happened on his shift he was blaming the doordash delivery person. Marco's subcontracted out to doordash. I never asked doordash to pickup my order. After multiple... Read more

Comments: 0
Rating:

Bad pizza

Complaint from d.hannah2682@gmail.com on 09 March 2024 about Marcos Pizza.

First this is the first time ever got bad pizza. It's the only one I buy. When my husband bought it in I was so excited. I opened box and the crust was so thick and hardly any sauce... Read more

Comments: 0
Rating:

We were charged twice

Complaint from 404-783-6672 on 06 March 2024 about Marcos Pizza.

We were charged twice on our card , over two weeks ago , and having trouble getting our money back! Read more

Comments: 0
Rating:

Not Happy

Complaint from Nac on 02 March 2024 about Marcos Pizza.

Not happy with last three pizza orders. Last one...Order 344...Not hot, box was smashed as was chicken wing container. Used to get really good pizzas from Marcos. Ever since the big change on the website, pizzas have not been good. I... Read more

Comments: 0
Rating:

Incompetent counter woman

Complaint from Rlear102@msn.com on 01 March 2024 about Marcos Pizza.

My wife ordered a large pizza for a 4:42 pm pick up. I realize that today is a 1/2 off pizza day and that it would be crowded. I have no problem with my 1 hour and 23... Read more

Comments: 0
Rating:

Free Cheezy Bread Codes Not Honored

Complaint from hedrick6515@gmail.com on 25 February 2024 about Marcos Pizza.

For at least the third time, a Free Cheezy Bread Coupon Code was not honored when I tried to place an Online Order. When I called the store to see if the coupon was still good, the person I spoke... Read more

Comments: 0
Rating:

Rude employee

Complaint from Kaperak4 on 21 January 2024 about Marcos Pizza.

When my husband went into Marcos to place the order, it was the first time. He approached the counter and ask a young man if he would take his order he turned away and ignored him , he had to... Read more

Comments: 0
Rating:

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