While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.
Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Marcos Pizza through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from HKbbbbbbbbbb on 12 September 2023 about Marcos Pizza.
Food never arrived and store hung up phone on me 3 times, the order said it was delivered but when i checked nothing was there, then when i called the phone rang someone picked it up then hung up 3... Read more
Complaint from Stump Paduone on 11 September 2023 about Marcos Pizza.
First of all my pizza arrived at exactly 61 minutes the store per my request call me when the driver left 30 minutes later she arrived pizza was cold soggy at 5:47 I called back to the store please please... Read more
Complaint from RoseH on 07 September 2023 about Marcos Pizza.
She didn’t wash her hands and didn’t wear gloves. When I asked her about wearing gloves she ignored. Me. When she brought me my sub I asked about the gloves again. She said Marcos doesn’t have a policy that gloves... Read more
Complaint from F E D U P on 04 September 2023 about Marcos Pizza.
Can never get into your web. Site to order or use points , coupons etc.. Reach out to you on maps and get no help at all . NOT EVEN an e-mail , THE ONLY WAY I HAVE FOUND... Read more
Complaint from fwheat75 on 04 September 2023 about Marcos Pizza.
I ordered the pizza at 8.50 and it was supposed to arrive at 9. 20. I called at 9.30 and they didn't answer the phone until 9.40 only to say they are closed. then I asked about my order... Read more
Complaint from Pokerjim101101@yahoo.com on 03 September 2023 about Marcos Pizza.
I ordered a Lrg, Ultimate Magnifico pizza, only to get home to find out. It was missing toppings. I then called the Store to tell them and they said mo problem to come back and they would make another one,... Read more
Complaint from ToniNelson on 19 August 2023 about Marcos Pizza.
I placed an order online August 18, 2023 for a 12 steak and mushroom sub. I paid for the order by debit card in the amount of $11.12. This morning 8/19/23 I see an additional charge of $24.73 for... Read more
Complaint from JWS on 16 August 2023 about Marcos Pizza.
Last order , Saturday August 12 from Johnson Ferry Road Marietta, ga. store. My large, Garden Pizza with a thin crust was a few minutes late, then at home I found the crust was under cooked and thus doughy and... Read more
Complaint from Thomas Mitchell on 13 August 2023 about Marcos Pizza.
I was unable to view the menu without starting an order! I finally started my order and the app kept telling me my credit card pin was wrong. Tried twice - no luck. Tried another credit card. Same response. ... Read more
Complaint from Grape jam on 11 August 2023 about Marcos Pizza.
Cheese bread was all dough , barely cheese on it had a huge bubble on it, pizza was not done on the bottom. Read more
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