Marcos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Marcos Pizza complaint process

Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marcos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marcos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marcos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marcos Pizza complaints chart

We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Marcos Pizza complaint statistics

Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

88
Total complaints
88
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 88 ratings

How to contact the customer service of Marcos Pizza?

Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Marcos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Marcos Pizza reviews: (88)

Authentic experiences shared by our community for your benefit.

App

Complaint from Karen Barga on 11 October 2022 about Marcos Pizza.

Every time I try to use the App it takes try 20 to 30 times to get it to load. I tried again today and finally gave up and just ordered from the local bar. Would like to say we... Read more

Comments: 0
Rating:

Missing cold

Complaint from texan71 on 16 August 2022 about Marcos Pizza.

I had missing items and the items that were received were cold and gross. It took over an hour to be delivered. I tried calling the store but was on hold for over 10 minutes. We were headed to a... Read more

Comments: 0
Rating:

Where is my pizza

Complaint from Whathappen2 on 29 May 2022 about Marcos Pizza.

My pizza was supposed to have been at my door at 8:05 pm, est. It took over 30 before I got it. When she finally get here she knocks on the room beside me. That's How I figured it was... Read more

Comments: 0
Rating:

Not crediting me my reward points

Complaint from Dsmith1114 on 10 May 2022 about Marcos Pizza.

I ordered a pizza bowl on 4622 through the Marco’s iPhone app. I was never credited my reward points for this purchase. I have complained about this three separate times to three local managers at the Robinson Texas store (Store... Read more

Comments: 0
Rating:

Cold pizza no drink

Complaint from keefree95@gmail.com on 01 May 2022 about Marcos Pizza.

I had ordered Marcos and gave them the address then a whole hour and a half later I called the store and they tell me it just left then it was about maybe 30 minutes more before it arrived cold... Read more

Comments: 0
Rating:

Less Pizza more crust

Complaint from bakerman747 on 31 October 2021 about Marcos Pizza.

Just had what you would call a pizza. It was more like a pizza hut pizza. About 20% crust very little cheese . and very few pepperoni. My kids were raised with marcos we opened a buisness in oregon Ohio... Read more

Comments: 0
Rating:

Nasty tasting new Philly pizza

Complaint from Kenersonms on 08 August 2021 about Marcos Pizza.

Ordered new Philly pizza was nasty. Threw $25 down the drain. I’m 73 w limited income so this hurts me. Advertised loaded. Hardly any steak or green peppers I ordered double onions... Read more

Comments: 0
Rating:

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