Marcos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Marcos Pizza complaint process

Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marcos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marcos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marcos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marcos Pizza complaints chart

We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.

20
18
16
14
12
10
8
6
4
2
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Marcos Pizza complaint statistics

Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

88
Total complaints
88
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 88 ratings

How to contact the customer service of Marcos Pizza?

Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Marcos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Marcos Pizza reviews: (88)

Authentic experiences shared by our community for your benefit.

Disgusting

Complaint from Willowpillow19 on 07 July 2023 about Marcos Pizza.

I ordered a pizza today and it was the three cheese with Pepperoni and it was disgusting. There was no stuff on the crust very little sauce and the only thing I could taste was cheddar cheese. I didn’t even... Read more

Comments: 0
Rating:

Down system

Complaint from Bigskab@yahoo.com on 01 July 2023 about Marcos Pizza.

The second time in two weeks I’ve tried ordering pizza online and through the app, to no avail. After first incident I noticed a couple days later the app was up and working. So I tried again last night through... Read more

Comments: 0
Rating:

Burned crust

Complaint from Phyl on 28 June 2023 about Marcos Pizza.

I tried to complete the online survey, but it wasn’t working. The two pizzas we bought on June 27th were well below the standard that we know Marco’s has. The crust on the Hawaiian was burned and the... Read more

Comments: 0
Rating:

Wrong pizza, replacement never arrived, no refund

Complaint from Rooster53 on 27 June 2023 about Marcos Pizza.

On June 26, I ordered a pizza and sub online with a credit card. When the pizza and sub arrived, they were both completely wrong (someone else's order). I called and was told that they would send out a replacement... Read more

Comments: 0
Rating:

Manager

Complaint from Sadpizzagirl on 24 June 2023 about Marcos Pizza.

Not this will make any difference whatsoever. Things like these never get address because of the society of Karen's. I never complain but, today I will. I will NEVER order from your store again. When I was given a... Read more

Comments: 0
Rating:

Terrible pizza

Complaint from Belen on 13 June 2023 about Marcos Pizza.

I orded 2 specialty pizzas 1 sausage topping ant the other extra cheese For delivery but it was pivk up Both were dried out the sausage was so spicy we couldn't eat it The cheese was so dried out itlooked like it... Read more

Comments: 0
Rating:

Coupon MED699

Complaint from Thomas Woodward on 05 June 2023 about Marcos Pizza.

Coupon is for medium 1 topping pizza $ 6.99 I ordered 2: 1 cheese and that topping to go on another pepperoni pizza I order. For 2 topping on 1 and just cheese on the other. I paid for the topping... Read more

Comments: 0
Rating:

Was the best; now the worst!

Complaint from jawn591tc on 29 May 2023 about Marcos Pizza.

Ordered delivery; 2 large pizzas large sub; $46.00. Paid $5.00 tip when delivered. Pizzas looked though they fell off the seat of delivery vehicle onto floor. Toppings of pizzas all on 1 corner of box. ... Read more

Comments: 0
Rating:

Bad customer experience

Complaint from Grandmajoy54 on 23 May 2023 about Marcos Pizza.

I ordered a cauliflower crust small garden pizza, it was a round pizza cut in squares badly. When I complained about the hacked up pizza I was told that they cut thin crust round pizza in squares. That... Read more

Comments: 0
Rating:

Never on time

Complaint from randyavalos51@yahoo.com on 21 May 2023 about Marcos Pizza.

I know this place is new but when I order my food online and it tells me it will be ready in 15-20 minutes and I get there to pick it up in 20-25 minutes and still have to wait... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community