Filed 19 Aug 2023 by Toni
I placed an order online August 18, 2023 for a 12 steak and mushroom sub. I paid for the order by debit card in the amount of $11.12. This morning 8/19/23 I see an additional charge of $24.73 for this same exact Marco’s. I called and spoke to the manager on duty 8/19/23 @ 4:15pm. He said the additional charge is a security thing. He also kept sighing through the conversation like I was bothering him. I do not remember his name. I want to know the reason for the additional charge and if that causes me to be overdrawn I will hold this company accountable for my $37 overdraft fee. If the manager was correct the charge was for security which I have NEVER heard of that’s a pretty crappy way to do business.
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