Marco’s Pizza complaint: Very Late, COLD PIZZA After a bad order and a conversation with manager, I expected a resolution.
Filed 20 Mar 2023 by JEAN
Order Type: Delivery
Order Time: 030423 6:12 PM
Promise Time: 030423 6:42 PM
Order No.: 237
Transaction: 100124561
The pizza arrived after 8 pm. It was cold. The driver was not given directions to our address… Very disappointed. This was the second time I had bad service from this location. I called and told the manager about the situation. He promised to reimburse and give us credit for a future pizza…. 2 weeks later, I have received no further communication from Marcos… They were our family’s pizza of choice… I hate to see their business practice reflect so badly on the name. Can you help?
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