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Marco’s Pizza complaint: Wrong size pizza, not what I ordered had to call after 1 hour not delivered

Open 97 views Fast Food / Delivery

Filed 12 Jul 2023 by Ashlyn

On 7/6/2023 @ 5:54 p.m I ordered an X-large pepperoni magnifico with sausage onion for delivery. I gave my card and said put a $5.00 tip on as well for driver. I was told 25 minutes for delivery. Everything was repeated back to me. After an hour no delivery, I called back and was told it came in as a pickup. The gentleman started arguing with me when I asked him to please be quiet listen to me. I stated that he repeated everything to me asked him why would I tip the driver if I was picking it up. He told me he would send the driver out with the pizza take off the delivery charge. When it finally came it wasn’t hot, it was a large pizza, not x-tra large had Romesan crust garlic sauce crust. I always have delivery since I’m disabled and do not drive. Loyal customer for years and would really like a free pizza coupon for what I ordered as well as no delivery charge.

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