Marco’s Pizza complaint: Unprofessional manager
Filed 18 Jul 2023 by Robbie
We ordered 2 items at 6pm a driver arrived at my house around 7pm with an incorrect order addressed and labeled to someone else. I had to quickly flag down the delivery driver as he was leaving and give him back the incorrect order. At 7:45pm our order showed up again incorrectly. I called to speak to the manager of this location who while trying to explain my issues was short fused and raised his voice at me. This shouldn’t go unresolved. If you’re in the customer service business the way to maintain repeat customers is the opposite of what transpired tonight.
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