I have had so many problems with Lowes. To add insult to injury. They canceled my card with no reason after they messed up. I bought flooring from them. It came all damaged. I sent it back. I... Read more
Lowes complaints
Lowes Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lowes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Lowes complaint process
Do you have a dispute or had a bad customer experience with Lowes? Submit your Lowes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lowes.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Lowes complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Lowes?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Lowes complaints chart
We have received 12 complaints about Lowes over the last 12 months. The graph below shows a monthly breakdown.
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Lowes complaint statistics
Curious about Lowes's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!
74
Total complaints
74
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
74 ratings
How to contact the customer service of Lowes?
Below, you will find the contact information for the complaint department of Lowes. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-445-6937
Contact form:
You can contact the customer service of Lowes by calling 1-800-445-6937. If you want to reach out to Lowes through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Lowes reviews: (74)
Authentic experiences shared by our community for your benefit.
Unfinished deck,
Complaint from Bathroom3 on 23 November 2021 about Lowes.
May 2021 I ordered and paid in full for a deck at my home. My deck frame was installed just last week(11-21) , I haven’t seen anyone in 3 days, no one will returning my calls , not even... Read more
Unfinished deck,
Complaint from Bathroom3 on 23 November 2021 about Lowes.
May 2021 I ordered and paid in full for a deck at my home. My deck frame was installed just last week(11-21) , I haven’t seen anyone in 3 days, no one will returning my calls , not even... Read more
no discount given on Veterans Day
Complaint from Linda N. on 14 November 2021 about Lowes.
I am a military veteran and went to the store for a few items. When I went to the check out and showed my veteran's ID card for my discount I was told I wasn't in the system. This has... Read more
Wood Floor Exploded
Complaint from Unhappy with Lowes on 14 November 2021 about Lowes.
We had a wood floor installed improperly. The floor has since exploded from all the pressure. It has also cracked, split and cupped everywhere. It has been like this for almost 18 months now. It is... Read more
unprofessional
Complaint from Maritza@68 on 02 October 2021 about Lowes.
on September 30, 2021 @11:13 I purchased a craftman lawn mower R110 30 inch rider. I took Saturday 922021 because that was the date they gave me as a delivery date. Here it is 4:30 pm no delivery no... Read more
Damaged floors
Complaint from W. Mikesh on 20 September 2021 about Lowes.
I received a delivery of a new refrigerator. The two guys carried the refrigerator into the house and down to our basement which has a brand new engineered flooring. The delivery guys failed to put the front leveling pads on... Read more
Installation of flooring
Complaint from krmobley on 06 September 2021 about Lowes.
I have a four page complaint with dates, times and names but this site won't allow me to upload it. I signed a contract with Lowe's for installation of a bedroom and bathroom floor in May, 2021. As... Read more
Poor Coordination
Complaint from Washer needs repair on 28 August 2021 about Lowes.
My washer broke down. I have a Protection Agreement with Lowe’s and therefore I called the company (82721)to schedule a repair call. The Lowe’s agent set up the visit for 83121 between 8am-4pm with a ation email. About 30 minutes... Read more
Service Contract not honored
Complaint from No dishwasher after two months on 30 July 2021 about Lowes.
Purchased a whirlpool dishwasher in 2019 and bought the service contract. Dishwasher failed in May and we made a claim. They assigned it to a third party repair service. The repair service said they needed to get parts. They called... Read more
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