While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lowes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Lowes? Submit your Lowes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Lowes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 12 complaints about Lowes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lowes's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lowes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Lowes by calling 1-800-445-6937. If you want to reach out to Lowes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Shay123 on 13 March 2024 about Lowes.
Me and my wife was buying boxes of flooring and some other stuff when we got to the self check out line I started to scan everything while I was scanning everything the worker was standing right behind me watching... Read more
Complaint from Awilda on 24 February 2024 about Lowes.
Install contractor refuses to remove the old flooring as indicated in Lowes ad flyer. Subcontractor alleges removal is not covered for the project. Later, Service Pros said there was damage in underboards and sent a video I never received to... Read more
Complaint from Thurmond on 02 February 2024 about Lowes.
Dear Sir/Madam, I am writing this letter to bring to your attention a highly disappointing experience my husband and I had with your store's customer service representative at the Bobby Jones location in Augusta, Georgia. Our encounter was not only frustrating... Read more
Complaint from BRJD63 on 28 January 2024 about Lowes.
Hello, As of this minute, I have no resolution to this ongoing issue. Emails cannot be ed or believed. I ordered a GE dryer and GE washer with the protection plans during and in store visit on... Read more
Complaint from Shelly m nixon on 12 January 2024 about Lowes.
I needed to rent a truck when I went to do so I was asked if i needed the truck for 90min or 4 hrs or 24 hrs at 6 15 pm on January 9 I was told if... Read more
Complaint from donna amos on 09 January 2024 about Lowes.
I purchased Christmas lights on December 21, 2023 on line...lights delivered December 27..they were outdoor lights only..tried to return and they said I would have had to return by December 24..I. explained I didn't receive until December 27..I tried... Read more
Complaint from Upset customer 2664 on 02 December 2023 about Lowes.
I went in to follow up on an order I placed over 2 weeks. Have not been able to get help and asked for a Manger. Manger walked pass me then i asked if he was the Manger yes,what do... Read more
Complaint from Jaynever on 07 October 2023 about Lowes.
I used to work for Lowe's home improvement.i.left on good Faith because another job I had.so when I reply at Lowe's home improvement I was hired n then denied do a background check from something over 28 years.how was I... Read more
Complaint from Barbara Morris on 04 September 2023 about Lowes.
Did not abide by what the sales ticket clearly said. Should have given me the customer what the sales ticket said . No apology from either lady. The light was not on on the Dollar General Sign. The 6 pack... Read more
Complaint from 6999 on 02 June 2023 about Lowes.
I am a Lowe’s employee and I was throwing up during my shift. I had asked if I could go home but was told I had to stay for a couple hours. I was told that it is against company... Read more
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