Lowes Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about Lowes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Lowes complaint process

Do you have a dispute or had a bad customer experience with Lowes? Submit your Lowes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lowes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lowes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lowes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lowes complaints chart

We have received 14 complaints about Lowes over the last 12 months. The graph below shows a monthly breakdown.

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Lowes complaint statistics

Curious about Lowes's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

74
Total complaints
74
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 74 ratings

How to contact the customer service of Lowes?

Below, you will find the contact information for the complaint department of Lowes. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-445-6937
Contact form:

You can contact the customer service of Lowes by calling 1-800-445-6937. If you want to reach out to Lowes through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lowes reviews: (74)

Authentic experiences shared by our community for your benefit.

Rude Customer Service Rep.

Complaint from CRANDALL on 04 July 2022 about Lowes.

On 7042022 I called the service desk to inquire information on how to obtain a copy of a receipt from a previous purchase. After advising the young lady that answered the phone of the situation, she stated that she ran... Read more

Comments: 0
Rating:

Incomplete Fence

Complaint from Furious about Fence on 17 June 2022 about Lowes.

I had a custom fence installed by Lowes. The post caps that was ordered for my fence did not fit the post. Lowes offered to give me my money back for the post cap and leave my fence... Read more

Comments: 0
Rating:

Installation of item

Complaint from BGoines on 14 June 2022 about Lowes.

I purchased a kitchen range at Lowes 2 months ago, and it has still not been installed. The first time they brought the stove it was all dented up on both sides, then they had to reorder, the people... Read more

Comments: 0
Rating:

poor roofing job

Complaint from jpaulsport@aol.com on 09 June 2022 about Lowes.

My wife and I have been trying to get a resolution from Lowes since we first reported an issue with roofing installation in November of 2021. With the exception of one person in Customer Service.There are three houses on my... Read more

Comments: 0
Rating:

Miss management of Scheduling

Complaint from Starkweather on 30 May 2022 about Lowes.

My complaint is that on May 28, 2022. I arrived at Lowe's store 2478 to pick up product that I had purchased a few days prior. When I arrived to pick up my product, I was informed that... Read more

Comments: 0
Rating:

Four Months For A Barn Door Installation

Complaint from Angelo DiBasilio on 03 May 2022 about Lowes.

I purchased a Barn Door and paid $311 for the Lowe's installation on January 20, 2022. The Barn Door was supposed to be installed on March 10, 2022 but was not installed until April 27, 2022. The March... Read more

Comments: 0
Rating:

Unable to schedule warranty repairs

Complaint from dswoolie on 03 May 2022 about Lowes.

Our washer will not dispense fabric softener. A repair time was scheduled and the repairman did not successfully repair the problem. I have tried for two days to get a repairman rescheduled to come out and fix the... Read more

Comments: 0
Rating:

Very bad service warrantee

Complaint from DanKennedy on 01 May 2022 about Lowes.

Have a 5 yr contract - only 2 yrs old. Refrigerator not working and when I call the appropriate tel was put on hold for over 4 hrs and then disconnected. I ended Up contacting the Manufacture and paying for... Read more

Comments: 0
Rating:

Pressure washet

Complaint from Pete C on 25 April 2022 about Lowes.

Purchased pressure washer 42921 Used unit 2 times. Both times fuel leaked into crankcase had to drain and refill with oil. Took unit to Lowe's where it was sent to repair center. Was told carburetor was dirty that's why fuel leaked into crankcase. Also was... Read more

Comments: 0
Rating:

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