Lowes Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lowes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

Lowes complaint process

Do you have a dispute or had a bad customer experience with Lowes? Submit your Lowes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lowes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lowes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lowes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lowes complaints chart

We have received 12 complaints about Lowes over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Lowes complaint statistics

Curious about Lowes's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

74
Total complaints
74
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 74 ratings

How to contact the customer service of Lowes?

Below, you will find the contact information for the complaint department of Lowes. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-445-6937
Contact form:

You can contact the customer service of Lowes by calling 1-800-445-6937. If you want to reach out to Lowes through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lowes reviews: (74)

Authentic experiences shared by our community for your benefit.

Terrible Condition Water Heater Sold.

Complaint from jess11 on 26 July 2021 about Lowes.

Banner Elk Lowes. The online inventory of Boone Lowes hadn't been updated in so long and stated that they were out of water heaters, so I went to Banner Elk's Lowes. They had one heater left and the box was... Read more

Comments: 0
Rating:

Non-American

Complaint from Blaster106@comcast.net on 22 July 2021 about Lowes.

I went to to the Lakewood,NJ location this morning approximately 9AM...check the cameras. I went to the self checkout (which is usually creditdebit) but the assistant will take cash if no register lanes were open - which non were. I... Read more

Comments: 0
Rating:

Could not find Product when It said it was on the store

Complaint from Skeeter Willie on 16 July 2021 about Lowes.

In most all case I prefer to keep my purchases within Haywood County, NC. I checked on line and the 55 Gallon Contractors plastic bags were in stock. I visited the Waynesville, NC Store and spoke with two different associates... Read more

Comments: 0
Rating:

Lawn mower purchase

Complaint from d_hetland@yahoo.com on 09 July 2021 about Lowes.

I went to Lowe's to purchase a new zero turn lawn mower. I purchased thE Ariens Apex 52 Mower Cost was $5,144.67 7 Jul 2021. I paid for the mower then they could not find the key or the operators manual... Read more

Comments: 0
Rating:

4 Months no results

Complaint from campodonicm2 on 11 June 2021 about Lowes.

Hello, I am getting restless with no results being done for over 4 months. If this isn't taken care of by June 19th I will continue to go to social media to get someone else to look over my case. I feel like... Read more

Comments: 0
Rating:

Military discount error

Complaint from Richard Handley on 04 June 2021 about Lowes.

Tried to get military discount for an order over 1000 dollars online but there was an error and when I tried to register again it requested I provide 3 pieces of identification. I do not think this should of happen... Read more

Comments: 0
Rating:

poor customer service regarding blinds purchase

Complaint from MSUFAN on 25 May 2021 about Lowes.

i ordered over 1000.00 worth of blinds on April the 19th and the salesman quoted the higher priced blinds in order to get a better commission. i asked for levotor and he quoted Bali. I did not realize this until... Read more

Comments: 0
Rating:

Lowes install company HANDY IS A RIP OFF- not LEGIT?

Complaint from dev on 28 April 2021 about Lowes.

I payed to have a fan installed. Handy is your contract company. They gave me debra@Appalachian Electric Company. I called the number you gave me (several number) and no one ever answered or comfirmed the install appointment. Waited for them... Read more

Comments: 0
Rating:

Floor Rebate

Complaint from junkmanmoon09@yahoo.com on 05 April 2021 about Lowes.

I purchased Laminate flooring on 121120. With the install , it was for over 1400sqf of flooring. Trans 66702640 , I have filed for the rebate and turned down as I have called in several times and told , has... Read more

Comments: 1
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?