While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Lowes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Lowes? Submit your Lowes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Lowes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 13 complaints about Lowes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lowes's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lowes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Lowes by calling 1-800-445-6937. If you want to reach out to Lowes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Disgruntledfridgepurchaser123 on 25 May 2023 about Lowes.
Was suckered into buying a Samsung fridge under the guise of receiving panels of my choice to replace the white panels it comes with on the final day of the promotion, I buy the fridge and start trying to figure... Read more
Complaint from ORDER ID 34005660 CASE NUMBER 09197031 on 23 May 2023 about Lowes.
i went to local Lowes store( Westminster MD) to get a hot water heater and install. They advertise same day install. The sale person , while we in the store had the installors contact us. The install was set up... Read more
When we buy from them and set up delivery time and dates there is many times they have an excuse why they can’t meet the schedule such as their truck is broke down or they can’t find the items etc.... Read more
Complaint from Amanbansal on 30 March 2023 about Lowes.
Ordered BBQ CHARGRILLED GRILL GRAVITY 980 ONLINE BUT IT WAS DAMAGED WHEN IT WAS RECEIVED ON 0329. THE PIECE WAS A USED ONE AND ALSO DAMAGED, ELECTRICAL COMPONENTS WERE MISSING AND ALSO GRILL COVER WAS ALSO DAMAGED. CALLED MILLION TIMES AT A... Read more
Complaint from FrustratedbyLowes on 16 March 2023 about Lowes.
An electric range was purchased and delivered last Saturday. The driver failed to install an anti-tip bracket or level the range. He removed the existing anti-tip bracket. We have called the so-called Lowes Customer Care department four times and they... Read more
I purchased a refrigerator, did not deliver it when it was suppose to be delivered, upon arrival the delivery guy began to make excuses why he couldn’t take the old ref out of the house , then he would wouldn’t... Read more
Complaint from LHV on 01 February 2023 about Lowes.
I purchased some doors to be installed on 9422 and up to now I still haven't had my doors installed. I received a call in October telling me my order was in and I should be hearing from the... Read more
Complaint from jimmygray on 13 January 2023 about Lowes.
one window will not open, and one has a part that falls out when you open it you must push the part back up inside and hold it in place to close it the picture window was not what I ordered. I... Read more
Complaint from Bub on 23 December 2022 about Lowes.
The store eliminated all but one checkout register operated by an employee. The remaining four registers are of the self checkout type. While checking out today around 5PM. The only employee operated register was broken or closed. Out of the... Read more
Complaint from CJM on 03 December 2022 about Lowes.
I ordered a stove refused delivery because it was damaged no one has reached out to me regarding this matter I've call 3 days in a roll poke to 3 or more employees today I was transferred to warehouse for... Read more
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