FanDuel Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about FanDuel over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering FanDuel's offerings.

Sentiment data last updated on May 18, 2024

FanDuel complaint process

Do you have a dispute or had a bad customer experience with FanDuel? Submit your FanDuel complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FanDuel.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional FanDuel complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about FanDuel?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

FanDuel complaints chart

We have received 12 complaints about FanDuel over the last 12 months. The graph below shows a monthly breakdown.

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FanDuel complaint statistics

Curious about FanDuel's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

121
Total complaints
118
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 121 ratings

2% of all complaints resolved

2%

FanDuel reviews: (121)

Authentic experiences shared by our community for your benefit.

Waiting on withdrawal

Complaint from Eheck48047 on 24 February 2022 about FanDuel.

I won $150 on a bet on the super bowl. I withdrew the money the next morning. I’m supposed to get the withdrawal the same way I deposited it which was by debit card. It says 3 to 5 business... Read more

Comments: 0
Rating:

Did not receive money from parlay

Complaint from sanford_rodney@icloud.com on 18 February 2022 about FanDuel.

I placed a $25 bet on Drexel and Cincinnati basketball teams I won both and I also parlayed them. The play didn’t even show up in settled. I’m owed about $40 Read more

Comments: 0
Rating:

Password reset

Complaint from ambern696 on 17 February 2022 about FanDuel.

Hello, I placed a bet on Superbowl Sunday . I put my email ambjns@gmail.com put the password i use for everything and it did not work. I have asked for a reset about 7 times. What from me do you... Read more

Comments: 0
Rating:

Close account..no reason

Complaint from Bushwick967@msn.com on 14 February 2022 about FanDuel.

I.m 60 years old.handicap..deposit 200..to started play.in New York.. first time..I play for 7 days..balance.was 160 or 170..close the account..no email back..I.ll email..no answer..please help..qfan duel is a scam.. Read more

Comments: 0
Rating:

Account Suspended Withdraw Held With NO Reason For Doing So

Complaint from Brian Taylor on 10 February 2022 about FanDuel.

FanDuel had suspended my account for 37 days with a total of 5 responses to 70 emails sent which gave little to no reason why account was locked. Finally got someone who would help from their accounts team. Supervisor was... Read more

Comments: 0
Rating:

Bonus

Complaint from Supramaxman on 17 January 2022 about FanDuel.

Two fold. I was part of FanDuel fantasy and FanDuel Facebook. I recently downloaded FanDuel Sportsbook and got a referral from someone. They said I was not eligible for $50 referral fee because I was part... Read more

Comments: 0
Rating:

Suspended account- withheld winnings

Complaint from missharris1994 on 15 January 2022 about FanDuel.

My family and I all have FanDuel accounts, my mom is the one who originally referred me, I spent 500 dollars playing without an issue I finally hit for 2400 I called Fandual as this was my first withdrawal and... Read more

Comments: 0
Rating:

Took my money

Complaint from ronpierucci15@gmail.com on 31 December 2021 about FanDuel.

I place the bet for the 76ers for Joel embiid we have 25 plus points he did Seth Curry to have two plus three pointers he did Tobias Harris to have six plus rebounds he did and Tyrese Maxey to... Read more

Comments: 0
Rating:

Fanduel trying to not pay me out

Complaint from Eddbarcia on 22 December 2021 about FanDuel.

I’ve been a VIP client of Fanduel Sportsbook for 3 years. Recently they have banned my account for violating there terms conditions and gave me a lifetime ban while I had a balance of $13,800 in my account. They... Read more

Comments: 0
Rating:

unable to access my account

Complaint from Matt Flamm on 19 December 2021 about FanDuel.

I used FanDuel Sportsbook for several months. For the past 3 months or more, I have been unable to log in. When I try to long in, I do not receive a verification code. It is not in my spam... Read more

Comments: 0
Rating:

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