FanDuel Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about FanDuel over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering FanDuel's offerings.

Sentiment data last updated on May 17, 2024

FanDuel complaint process

Do you have a dispute or had a bad customer experience with FanDuel? Submit your FanDuel complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FanDuel.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional FanDuel complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about FanDuel?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

FanDuel complaints chart

We have received 12 complaints about FanDuel over the last 12 months. The graph below shows a monthly breakdown.

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FanDuel complaint statistics

Curious about FanDuel's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

121
Total complaints
118
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 121 ratings

2% of all complaints resolved

2%

FanDuel reviews: (121)

Authentic experiences shared by our community for your benefit.

Withdrawal

Complaint from Jerryp32 on 16 April 2022 about FanDuel.

I won a free bet and it’s been over 2months I have reached out to FanDuel numerous amounts of time and each time they either give me a day to expect it and it don’t come and afterwords they continue... Read more

Comments: 0
Rating:

Withdraw money from my account

Complaint from Loveablegabby on 14 April 2022 about FanDuel.

Fanduel withdrew money from my account, without notifying me. $195.45 was deducted from my account for absolutely no reason. I contacted them multiple time in regards to the suspicious activities. However, never received a email back. I ended up reaching... Read more

Comments: 0
Rating:

Straight Flush Cancelled - Winnings not given

Complaint from downtoncats@comcast.net on 13 April 2022 about FanDuel.

Last night, April 12 at 935 p.m. our dealer on infinite blackjack dealt us a straight flush – Jack, Queen and King of Spades. The cards showed up on the screen. But then for nine minutes later at... Read more

Comments: 0
Rating:

Didn’t receive my funds

Complaint from Dleggss17 on 29 March 2022 about FanDuel.

I won a ticket that I put in last week but lost my ticket they told me this is why we use ur players card in case u lose a ticket we can still pay u . They gave someone... Read more

Comments: 0
Rating:

Stolen Money - After Hacked Account

Complaint from zielinskijustin on 24 March 2022 about FanDuel.

I make $1,000 bets on Fanduel weekly. As March Madness started 318 , I had $3,000 in my account of winnings. I made 2k worth of bets, logging into my account constantly to see the scores, games. At 12:52 my... Read more

Comments: 0
Rating:

unreasonably suspended account and hold my money

Complaint from gandwisman@yahoo.com on 24 March 2022 about FanDuel.

one week ago fanduel suspended my account I have $1000 on fantasy and $1000 on sports fanduel account. I made a bet on sportsbook and won $700, its now $2700 frozen. Chat is useless, no respond to my emails. They behave... Read more

Comments: 0
Rating:

Account excluded

Complaint from Tws225 on 12 March 2022 about FanDuel.

My account became excluded after I tried to withdraw my winnings. I did not request this and I keep getting told it will be resolved in 72 hours..its been 9 days!!! Read more

Comments: 0
Rating:

Bet not paid

Complaint from Brolly85 on 10 March 2022 about FanDuel.

I bet a parlay bet with remaining bet Utah jazz Donovan mitchell 7assists . He got 7 assists in 3rd quarter and it read so on 3 websites including nba .com . I have proof and screen shots .... Read more

Comments: 0
Rating:

Void Error

Complaint from Nu on 02 March 2022 about FanDuel.

Bet a 5leg parlay on a $5 bet. One of my legs was for Jaylen Brown to score 20 Along side Jayson Tatum, which was one of my legs. Brown was hurt and only played 2 Mins. Read more

Comments: 0
Rating:

Won

Complaint from Liridon3991 on 27 February 2022 about FanDuel.

Won 4100$ on fan duel bu they won’t give me the money saying that it was an error on their part .. i put 320$ to win 4100$ and i won but they won’t give me the money..I don’t... Read more

Comments: 0
Rating:

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