FanDuel Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FanDuel over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

FanDuel complaint process

Do you have a dispute or had a bad customer experience with FanDuel? Submit your FanDuel complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FanDuel.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional FanDuel complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about FanDuel?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

FanDuel complaints chart

We have received 12 complaints about FanDuel over the last 12 months. The graph below shows a monthly breakdown.

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FanDuel complaint statistics

Curious about FanDuel's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

120
Total complaints
117
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 120 ratings

2% of all complaints resolved

2%

FanDuel reviews: (120)

Authentic experiences shared by our community for your benefit.

Account Funds Being Held

Complaint from simpson72 on 22 December 2022 about FanDuel.

They have been sitting on my funds for over 6 weeks. You cannot get anyone on the phone, or chat support. I only receive an automated message from their bots when I email in to support. Read more

Comments: 0
Rating:

Account access removed - support non responsive

Complaint from Derfmas on 19 December 2022 about FanDuel.

My account access was suspended due to “suspicious activity” - no explanation of what this suspicious activity was - just a general “suspicious activity”. All I did was deposit money with my debit card, which I had done in past... Read more

Comments: 1
Rating:

Account Suspension

Complaint from Tut224 on 16 December 2022 about FanDuel.

Fanduel suspended my after I caught an unauthorized transaction and cancelled it. I have sent in all verification to the accounts team but they refuse to provide updates or open my account back up. I reached out to CS via... Read more

Comments: 0
Rating:

Account closure

Complaint from Dzeko1984 on 14 December 2022 about FanDuel.

Out of no where closed my account cause I asked if they offered any bonuses this happend about two months ago they sent me 6 questions to answer which I did and never contacted me after they froze all my... Read more

Comments: 0
Rating:

Suspending My Account After Depositing $5,000

Complaint from tryingtogetmymoneyback on 05 December 2022 about FanDuel.

I was a new member to FanDuel and decided to deposit $5,000 to try and utilize their no sweat bet. I deposited my money on Wednesday, November 30th 2022, and within an hour my account was suspended due to unusual... Read more

Comments: 0
Rating:

Stolen Money

Complaint from kg2689450@gmail.com on 29 November 2022 about FanDuel.

On November 23 2022 when I got up from bed I checked my cash app card and FanDuel Betfair inc had took 980 from my cash app card starting at around 3 o'clock am in the morning I done screenshot... Read more

Comments: 1
Rating:

Over withdraw of my account

Complaint from aaronparr76@gmail.com on 19 November 2022 about FanDuel.

They have on several occasions taken twice as much money as I oked this time it caust me my place of residence. Do to a Claus in the rental agreement if you're short Any amount of your rent then your... Read more

Comments: 0
Rating:

Refund

Complaint from kcompton82 on 17 November 2022 about FanDuel.

I contacted FanDuel regarding unauthorized use for $3000. My account is now Locked. I have contacted customer support for over 10 days now and no one is contacted me back. I keep getting the run around with someone on chat... Read more

Comments: 0
Rating:

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