FanDuel complaint: Malfunction of online casino slot game “stuck” in a bonus round 3 days

On Tuesday I had deposited cash into fandual casino and made a 20 cent bet on the game “BIG EASY”. After a few spins I received a bonus I believe that was to be 10 free spins. However right before the spins were to begin the game froze. After trying to rectify the issue my self I reached out to customer service who informed me of suggestions to possibly fix the issue. After exhausting all their suggestions I still had a frozen bonus game. I reached out to customer service again who escalated the complaint to the gaming provider and I was compensated 25.00 credit for the bonus round that I was told I’d most likely loose once resolved. I was satisfied with that response and felt it was handled accurately and appropriately. However it has now been 3 days of still a frozen bonus round. I have deposited approx 200.00 or more since then and am only limited to play few select games as majority will that an open game is available and send me back to frozen BIG EASY. So out of frustration I contacted support for a follow up and requested complimentary credit for the inconvenience of limited games during their what has been ongoing three day technical error and the representative informed me he would not be compensating me anything for this inconvenience, I feel as good business etiquette for a customer who plays and deposits a great deal of funds should be compensated for an inconvenience that is not of their fault at all