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FanDuel complaint: Suspended account- withheld winnings

Open 339 views Gambling

Filed 15 Jan 2022 by Jennifer

My family and I all have FanDuel accounts, my mom is the one who originally referred me, I spent 500 dollars playing without an issue I finally hit for 2400 I called Fandual as this was my first withdrawal and asked would it be an issue if I sent a portion of the money to a PayPal business account in my moms name because that’s the email I use on my Fanduel account the rep I spoke with placed me on a brief hold went and asked came back and said no not a problem.

I called the next day inquiring about when I count expect a deposit they said 24-48 hours ok then when I looked in Fanduel it no longer said pending but it wasn’t in my account I did the live chat again he said that’s because your further up on the list it’ll be anytime now. Then I hang up and get a email my account has been suspended for suspensions activity I messaged live chat they can’t tell me anything I emailed a copy of my DL and my moms no response I feel robbed. And they won’t give you answers or answer back

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