While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about eDreams over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with eDreams? Submit your eDreams complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eDreams.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eDreams complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 87 complaints about eDreams over the last 12 months. The graph below shows a monthly breakdown.
Curious about eDreams's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eDreams. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eDreams by calling 844-539-6719. If you want to reach out to eDreams through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Laura CH on 17 October 2023 about eDreams.
I purchased multiple tickets through eDreams for my parents, with the first flight scheduled for April 26. Unfortunately, my father passed away on the 19th of the same month at 6 AM. On that very day, around 11 AM, I... Read more
Complaint from ClaraFreesz on 17 October 2023 about eDreams.
I've been trying to reach this company since the first day that I was charged a full subscription fee after my trial. I did not get any replies, nothing. I have no intentions of using this service again as I... Read more
Complaint from Mlupu on 15 October 2023 about eDreams.
They’ve basically charged me £69.99 without having any idea about any subscription that I’ve made. I’ve booked 2 tickets a month ago and that’s it. No discussion about a subscription with them. A fraud and I’ll contact my bank I... Read more
Complaint from Ariel Palacios on 10 October 2023 about eDreams.
Hi, Hereby I would like to explain the problems during the check-in process for the flight Brussels (CRL) to Malaga (AGP) on 07th October 2023. After completing the booking with eDreams, I was addressed to the Ryanair web for the check-in requesting... Read more
Complaint from Ell_2023 on 07 October 2023 about eDreams.
On August 6, I purchased a ticket online through the 'edreams' site. The ticket was correctly debited from the VISA card. Then, a month later I receive a bill for €79 from VISA for a 'prime subscription', a service that... Read more
Complaint from Ciarabethell12@gmail.com on 06 October 2023 about eDreams.
Twice I booked with edreams and twice I was charged subscriptions that I never authorised Read more
I LAID COMPLAINT(S) EARLIER TOO. NO RESPONSE. - 3487064 The least you could do is respond as you are still in the office. WHAT A SHOCKING COMPANY! I paid a ticket, it was declined, and yet you are holding the funds and I... Read more
Complaint from Florica Baloyeli on 02 October 2023 about eDreams.
Edream refuse to pay me back or reschedule my fly , because according to them I was late !!! I arrive at the airport and have plenty Time for check in but airfrance refuse me to checkin for some reason.... Read more
Complaint from Ruzny on 02 October 2023 about eDreams.
I hope you're having a better day than I am, because I'm still waiting for my money to return from the Bermuda Triangle that is eDreams. I'm writing to express my extreme frustration with eDreams and the fact that it... Read more
Complaint from Mssarahward@gmail.com on 30 September 2023 about eDreams.
I booked my ryanair flights through edreams. I received an email to say edreams were unable to provide my boarding passes and would need to contact ryanair directly. When attempting to check in with Ryanair directly ryanair advised edreams are... Read more
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