My complaint:
I hope you’re having a better day than I am, because I’m still waiting for my money to return from the Bermuda Triangle that is eDreams. I’m writing to express my extreme frustration with eDreams and the fact that it seems like your platform is letting them slide with their nonsense.
Let’s cut to the chase here: eDreams keeps feeding me the same old baloney, claiming that their special teams are working on my refund. I don’t know about you, but I’m starting to think these special teams might be imaginary friends they conjured up in their heads.
It’s almost comical how they keep sending me emails saying they’re on it, but the only thing they’re really on is my last nerve. It’s like dealing with a toddler who promises to clean their room but never actually does it.
Now, eDreams and Trustpilot seem to have a special bond, like two peas in a pod. Both of you seem to think I’ve got all the time in the world to chase after my own money. Well, I don’t. I’ve got bills to pay and a life to live.
So here’s the deal, Trustpilot. It’s time to step up and do what you claim to do – hold companies accountable. I’ve posted my complaint, I’ve poured my heart out, and I’ve been waiting longer than it takes to grow a tree. But my refund? It’s as mythical as Bigfoot.
I’m not asking for the moon; I just want what’s rightfully mine. I want eDreams to face the music, and I want Trustpilot to be the conductor of this symphony of justice.
If I don’t see some action soon, you can bet your bottom dollar that I’ll be sharing my story far and wide, in terms even my grandma can understand. Trustpilot should be a champion for regular folks like me, not a rubber stamp for companies that don’t deliver.
In conclusion, I sincerely hope this letter knocks some sense into you. It’s high time you live up to your name and actually trust that your users aren’t here to be taken for a ride.
Suggested solution:
I want my money back
