eDreams complaint: Unable to access boarding passes

Complaint from Mssarahward@gmail.com reported on 30 September 2023 about eDreams

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My complaint:

I booked my ryanair flights through edreams. I received an email to say edreams were unable to provide my boarding passes and would need to contact ryanair directly. When attempting to check in with Ryanair directly ryanair advised edreams are a 3rd party and ryanair have no agreememt with edreams to well tickets on there behalf. There was also an issue with my daughters dob as edreams had listed her as an adult when she’s 14

Suggested solution:

I want a refund on the flight

eDreams complaint Unable to access boarding passes
eDreams complaint Unable to access boarding passes
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