While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about eDreams over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with eDreams? Submit your eDreams complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eDreams.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eDreams complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 87 complaints about eDreams over the last 12 months. The graph below shows a monthly breakdown.
Curious about eDreams's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eDreams. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eDreams by calling 844-539-6719. If you want to reach out to eDreams through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from AugustoS on 27 September 2023 about eDreams.
I'm inside of 24 hours period after I purchased my tickets to Japan. I wanted cancel and get my refunds and the eDreams customer service told me that I can get refunds only for the Spirit airline tickets, for the... Read more
Complaint from Guillaume on 25 September 2023 about eDreams.
GARBAGE COMPAGNY , WEBSITE FAILED AND NOW WON’T ASSIST ME FOR REFUND AVOID AT ALL COST Read more
Complaint from Yomi on 25 September 2023 about eDreams.
I completed a flight booking form on eDreams website to travel from london to lagos on 19th Oct - 29th Oct direct flight and a quote of £710 with promotion via Virgin was generated and a notification to ring up... Read more
Complaint from Eden0905 on 21 September 2023 about eDreams.
Edreams canceled my car rental reservation and charged me on it without informing me, due a few minutes late in the pick up. Read more
Complaint from bguv on 20 September 2023 about eDreams.
We bought 3 flight ticket with flex option. We are trying to reach edreams for 1 month. Nobody calling, nobody helping, just trying to change my flight. They are lying about flex option. They are not buying changeable tickets. It's... Read more
Complaint from saeedsarfjoo on 19 September 2023 about eDreams.
Dear Complain.biz team, I am Iranian and currently, I am a resident of Canada. For a flight from Toronto to Tehran, eDreams suggested a two-stop flight with the first stop going to JFK Airport in New York. The eDreams booking reference... Read more
Complaint from Vmartin on 13 September 2023 about eDreams.
I still haven't been refunded the remaining $93.95 from April's cancelled flights. Jetstar refunded Edreams on May 25th to a card ending 0422 (not my card). Jetstar proved their transaction back to edreams by saying this: As per checking here... Read more
Complaint from Bartolomeum on 13 September 2023 about eDreams.
Around a month ago I bought a flight from Lisbon to Milan, when I bought the ticket it said buy with prime,but the problem is, they never told me that I was subscribing a paid service and that after a... Read more
Complaint from Asham13 on 01 September 2023 about eDreams.
Spent a lot of money for airfare, called them with an issue and not only did they refuse to help in any way, but were very rude and demeaning. When forwarded to their website, the month changes and they allow... Read more
Complaint from IgnacioT on 28 August 2023 about eDreams.
I recently purchased a ticket from Ibiza to Madrid by Ryanair. I received a mail from Ryanair stating that edreams is not an authorised platform to sell their tickets. They even paid the ticket with their paypal account and not... Read more
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