While some customers may still be encountering a bad experience, our sentiment meter has detected a -45% decline in complaints about eDreams over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
Do you have a dispute or had a bad customer experience with eDreams? Submit your eDreams complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eDreams.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eDreams complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 88 complaints about eDreams over the last 12 months. The graph below shows a monthly breakdown.
Curious about eDreams's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eDreams. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eDreams by calling 844-539-6719. If you want to reach out to eDreams through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Yara Freitas on 08 August 2021 about eDreams.
My name is Yara Freitas, And this week I tried buying a ticket for my family to go from Lisbon to Fortaleza. (3 people). When we're buying there was no ation number, and I never got a ation ticket. The charges were... Read more
Complaint from Baulesch on 05 August 2021 about eDreams.
I was on the airport to fly back home, nobody found us (my husband, our childrenand me) on the passengers list for the flight from Las Palmas to Paris on the 2nd of august. After the agent called Air France,... Read more
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