eDreams complaint: Never received a ation email
Filed 8 Aug 2021 by Yara
My name is Yara Freitas,
And this week I tried buying a ticket for my family to go from Lisbon to Fortaleza. (3 people).
When we’re buying there was no ation number, and I never got a ation ticket. The charges were pending. Then I thought it was strange it didn’t ask for any passport numbers.
I tryed calling various times, and talked to various agents who put me on hold and never resolve the problem.
It has passed 5 days and still no answer to my complaint (7093367598)
and no ation of my ticket. Now I noticed the bank as charged bit still no ation number.
I would like to cancel this trip with a full refund since i havent had a reply for almost a week (too delayed to receive a ation email) which makes me not trust your services.
YG
Report
Discussion
0 comments
No comments yet. Been through something similar with eDreams? Start the discussion above.
More eDreams complaints
View all 320Didn’t get refund
29092021 booking reference 7978699568 was partially cancelled. But I didn’t receive my full refund I have paid. I have called…
trying to change a flight by one week
i’ve spent hours waiting on phones and also waiting to hear back from you fkight reference is 7698457339 i simply…
flight cancelled without telling me before
I was on the airport to fly back home, nobody found us (my husband, our childrenand me) on the passengers…