While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about eDreams over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with eDreams? Submit your eDreams complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of eDreams.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional eDreams complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 87 complaints about eDreams over the last 12 months. The graph below shows a monthly breakdown.
Curious about eDreams's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of eDreams. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of eDreams by calling 844-539-6719. If you want to reach out to eDreams through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from plamen01 on 25 February 2022 about eDreams.
I'm flying sins 16 years many times per year. but this is the worst company I ever seen, don't go trough them. my booking was procesing 24 hours and nobody contact me to say that there is a problem. then... Read more
Complaint from cairoyork@yahoo.com on 21 February 2022 about eDreams.
hi, while me my family on the waiting line for check in at the counter , we found the counter man refused to check in our tickets saying that we delay 5 min although we are was already on the... Read more
Complaint from Resty on 19 February 2022 about eDreams.
I have a flight I booked with EDREAMS under booking number 8499020261 for our trip on February10 - 13 , 2022 to Boracay from Clark. I paid USD315.00 for 2 persons. When I went to the airport on February... Read more
Complaint from Dr. Vanden Heuvel on 16 February 2022 about eDreams.
I attempted to reserve 4 flights from SFO to Frankfurt - Salzburg for June 2022 on Sunday afternoon February 5th. within 24 hours I attempted to contact the online agency about the travel dates and changes. the online chat was... Read more
Complaint from Keitumetse on 11 February 2022 about eDreams.
E dreams took money from my account.on the 10.02.2022.R1244,47 .no booking was made..this is absolutely rubbish and I am freaked out Thank you Tumi Read more
Complaint from Esitang.tumi on 06 February 2022 about eDreams.
I noticed from the 5th .6th.7th February 2022 .e dreams attempted to debit from my account . Please stop immediately because I did not book a flight. Read more
Complaint from charlottewerry on 04 February 2022 about eDreams.
I booked my ticket from Cape Town to Brussels with Edreams. After many attempts I was finally able to change the date of my flight from Feb 26 2022 to Feb 2 2022 after I paid them €60. I got... Read more
Complaint from Zoran Sandric on 01 February 2022 about eDreams.
I booked a flight from Brussels to Zagreb with edreams. I received a booking ation in which is mentioned 'None of your boarding passes could be generated'. Upon arrival at the airport, the checkin desk refused to issue a... Read more
Complaint from matro on 29 January 2022 about eDreams.
i cancelled in advance of my flight as instructed in the app. I tried on multiple occasions to reach an agent. Edreams provided extremely ambiguous language throughout the cancellation process. What is the point of booking a flexible ticket with... Read more
Complaint from Karenhazell on 28 January 2022 about eDreams.
I cancelled my flight on 6th November and still have not received my refund money. Pegasus refunded Edreams on 16th November and despite 3 calls to Edreams, each time being told it will be refunded in 7-10 days, still... Read more
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