Whataburger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Whataburger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

Whataburger complaint process

Do you have a dispute or had a bad customer experience with Whataburger? Submit your Whataburger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Whataburger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Whataburger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Whataburger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Whataburger complaints chart

We have received 14 complaints about Whataburger over the last 12 months. The graph below shows a monthly breakdown.

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Whataburger complaint statistics

Curious about Whataburger's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

239
Total complaints
239
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 239 ratings

How to contact the customer service of Whataburger?

Below, you will find the contact information for the complaint department of Whataburger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-628-7437
Contact form:

You can contact the customer service of Whataburger by calling 1-800-628-7437. If you want to reach out to Whataburger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Whataburger reviews: (239)

Authentic experiences shared by our community for your benefit.

Delivery at nite is a problem

Complaint from Porpoisechronicles@gmail.com on 18 June 2021 about Whataburger.

I ordered on the whataburger app at 9:16 pm and asked for delivery - it gave a time of 9:26 , which I was happy with - so I accepted it - I received my order at 11:01 pm ,... Read more

Comments: 0
Rating:

Have 2 registers going at night

Complaint from Brookechambliss on 18 June 2021 about Whataburger.

It is 1105 pm on tuesday may 25 2021 and I'm sitting here in line I called them and asked them if I would have ordered my burger on the phone would they be able to run it out to... Read more

Comments: 0
Rating:

Pitiful service

Complaint from Gregwest on 18 June 2021 about Whataburger.

We have been sitting in the drive through for over 30 minutes, have never been so disappointed in a restaurant in my whole life!!!!!! Ridiculous!!!!!! Won’t be coming back here ever again!!!!!!!!!!!!!!!!!!! Read more

Comments: 0
Rating:

Forgein Objects in Order

Complaint from JProdIt on 14 June 2021 about Whataburger.

On the day of 61221, I showed up to the Whataburger drive thru line with 4 cars ahead of me, I was in line for an hour, I was close enough to see the window the whole time. When I... Read more

Comments: 0
Rating:

Cashier Manager Approach Vehicle

Complaint from Mani4sh on 13 June 2021 about Whataburger.

Last night, my adult son and myself went to the drive-through at approximately 10:50 p.m. I should add that, my son and I were engaged in a discussion that my son felt very passionately about. Partially upset, his engagement with... Read more

Comments: 0
Rating:

Drive threw service

Complaint from Doesntmatter on 10 June 2021 about Whataburger.

First of all it took 43 minutes for 5 cars to make it threw the drive threw two of them just pulled out and left so I should say only for 3 people to get there food when I pulled... Read more

Comments: 0
Rating:

app order went to wrong location

Complaint from tollee on 08 June 2021 about Whataburger.

I only use the app for the location at 2155 Airport Fwy, Euless but order went to the Hurst location. The order was placed on 61 at 5:39 pm ( 23620328 ). Went to the Airport Fwy location and... Read more

Comments: 1
Rating:

Poor service

Complaint from J9 on 04 June 2021 about Whataburger.

I pulled in for a meal, I get my meal and go home to find that is isn’t the way I’ve asked them to fix it. I call and say “hey buddy u was just up there and ordered something... Read more

Comments: 0
Rating:

TOUCHING MY FOOD DURING A PANDIMIC

Complaint from josezorro on 02 June 2021 about Whataburger.

my family and me went to this location as i got my food we realized we were missing food asked nice if we could get what we were missing they told us to pull up one of the workers came... Read more

Comments: 0
Rating:

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