Received check dated 122017 on 101118
Complaint from Alayzia_ on 18 October 2018 about UPS.
I was told check would be mailed out when I gv notice in 2017. It was never received. However on 10112018 I received it dated 12172017. Read more
UPS complaints
UPS Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about UPS over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
UPS complaint process
Do you have a dispute or had a bad customer experience with UPS? Submit your UPS complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of UPS.
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Finally, we can turn your complaint into a professional UPS complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about UPS?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
UPS complaints chart
We have received 18 complaints about UPS over the last 12 months. The graph below shows a monthly breakdown.
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UPS complaint statistics
Curious about UPS's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
112
Total complaints
110
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
112 ratings
How to contact the customer service of UPS?
Below, you will find the contact information for the complaint department of UPS. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-742-5877
Webcare email:
totaltrack@ups.com
Contact form:
You can contact the customer service of UPS by calling 1-800-742-5877. For UPS support through email, send your inquiry to totaltrack@ups.com. If you want to reach out to UPS through their own website, you can use their contact form.
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UPS reviews: (112)
Authentic experiences shared by our community for your benefit.
UPS Driver
Complaint from Jim Jones on 17 July 2017 about UPS.
I have booked a collection with ups for my laptop to be send to acer. The staff I spoke to over the phone regarding this booking were really friendly and helpful. I am disgusted by the attitude of the driver. He... Read more
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