Complaints about UPS

UPS is a delivery company from the United States, with a focus on offering a broad range of solutions including the transportation of packages and freight. They are active in many countries. As with any logistics company, a lot can go wrong with UPS. Did you have a bad experience from UPS on a business or personal aspect? Was your package delayed or cancelled without notice? Did you receive a damaged package and would you like a refund? File your complaint!

How to file an UPS complaint?

Whatever your complaint about UPS is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File UPS complaint' button.
2. Describe your complaint in detail, and suggest how UPS should resolve it.
3. Submit your complaint directly to UPS and mention that you posted your complaint on

Statistics of UPS in the category Parcel Couriers

1 number of complaints
1.0 /10
1 votes

Complaints timeline

Non refund

Complaint from on 13 June 2019 about UPS in category Parcel Couriers

I sent a package to my mom on May 27, 2019. I paid to have it delivered for May 29 . May 29 comes and theres no package ? So i called the store to be told they messed... Read more

custom charges

Complaint from on 07 May 2019 about UPS in category Parcel Couriers

ups did not contacted us to pay custom charges and also their website showing 3 attempts made to deliver they are demanding from us high custom charges nearly 3 times.not answering phone calls Read more

UPS Driver

Complaint from on 17 July 2017 about UPS in category Parcel Couriers

I have booked a collection with ups for my laptop to be send to acer. The staff I spoke to over the phone regarding this booking were really friendly and helpful. I am disgusted by the attitude of the driver. He... Read more