UPS complaint: lied about delivery attempt

Complaint from jules2577 reported on 25 February 2024 about UPS

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I received notification that a delivery attempt failed. No delivery attempt was made. I’ve been at home and I have a camera set up at the front door. It stated all day that it would be delivered today and had I known it would not, I could have purchased it at the store. It was a time sensitive package. Lying to customers is very bad business practices and I will not longer make purchases at businesses that use UPS as the delivering carrier.

Suggested solution:

nothing can be done

Comments: 0
Notify of
Inline Feedbacks
View all comments