UPS complaint: Guaranteed Saturday Delivery Failure
Filed 6 Jul 2022 by John
I asked for a package be delivered next day Saturday. I was in the store at 10:11am, was told the package could be delivered on Saturday and I paid $162.17. This package didnt arrive till Tuesday!!! I called UPS they said they couldnt do anything and I would need to go to the store for them to issue the refund. The store said they have to issue a complaint so I can get a refund. Both parties gave two different stories of why I could not get a refund immediately. You have the absolute worst customer service I have ever experienced with a shipping company, both parties had the worst attitudes to solved nothing but waste over 2 hrs of my time. I will NEVER use UPS again as long as I can help it.
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