ShopRite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ShopRite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 2, 2024

ShopRite complaint process

Do you have a dispute or had a bad customer experience with ShopRite? Submit your ShopRite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ShopRite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ShopRite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ShopRite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ShopRite complaints chart

We have received 31 complaints about ShopRite over the last 12 months. The graph below shows a monthly breakdown.

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ShopRite complaint statistics

Curious about ShopRite's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

100
Total complaints
100
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 100 ratings

How to contact the customer service of ShopRite?

Below, you will find the contact information for the complaint department of ShopRite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7748
Contact form:

You can contact the customer service of ShopRite by calling 1-800-746-7748. If you want to reach out to ShopRite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ShopRite reviews: (100)

Authentic experiences shared by our community for your benefit.

Gas

Complaint from dawwain@yahoo.com on 14 March 2022 about ShopRite.

Twice now the pump did not give me my discounts. After the first time the clerk said I did it wrong, this time I got the clerk come outside and she put info into the pump, and it still charged... Read more

Comments: 1
Rating:

Harassment

Complaint from Avidshopper on 10 March 2022 about ShopRite.

As I am an avid shopper in the Brick location daily I keep hearing the employees in the aisles talk badly about people. I’ve been a shopper there for over twenty years and usually shop around 7am and have never... Read more

Comments: 0
Rating:

Shop at home

Complaint from Jane Vitullo on 01 March 2022 about ShopRite.

Many items were unavailable . That I understand but when I’m told there were no substitutions for a bag of potato chips, I find that hard to believe. Poor shopping. Then my 2 dozen eggs are missing. I was charged... Read more

Comments: 0
Rating:

Raw chicken

Complaint from Chrissy31 on 24 January 2022 about ShopRite.

I bought a smoked chicken that was raw with blood inside. Read more

Comments: 0
Rating:

Mask mandates

Complaint from Mtillman1950@gmail.com on 15 December 2021 about ShopRite.

Today I went shopping at the local Shoprite in Riverhead New York on County Road. When I entered the store I observed 2 people without mass and then as I walked around within the first 3 minutes of my visit,... Read more

Comments: 0
Rating:

Unprofessional Behavior

Complaint from Donna Massingale on 03 December 2021 about ShopRite.

Good evening, while I was happy that the young lady helped me bag my groceries, I found it deplorable that two other associates were standing and having a conversation with profanity, I found it very unprofessional. ... Read more

Comments: 0
Rating:

Spoiled food

Complaint from Bismith1971 on 03 December 2021 about ShopRite.

Yesterday I visited shoprite I was at the Deli counter I ordered a few pound of delicious meats I also ordered a half of pound of chicken salad the salad I was sold didn't not look fresh at all and... Read more

Comments: 0
Rating:

Home Delivery Service

Complaint from addie630 on 07 November 2021 about ShopRite.

Placed an order of $78.00 on 111.....only received $42.00 worth of groceries....still paid $14.95 for delivery and shopping fee. Thats nearly 40%....Big ripoff. Should be a way to let customers know when so many items are not in... Read more

Comments: 0
Rating:

shop from home service

Complaint from RAV on 06 November 2021 about ShopRite.

On 11621 i went to the chews landing store to pick up my online purchase which came to around 75.00. I had a pick up time of 10:30 to 11:00. I waited to get the text stating the order was... Read more

Comments: 0
Rating:

shop from home service

Complaint from RAV on 06 November 2021 about ShopRite.

On 11621 i went to the chews landing store to pick up my online purchase which came to around 75.00. I had a pick up time of 10:30 to 11:00. I waited to get the text stating the order was... Read more

Comments: 0
Rating:

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