ShopRite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ShopRite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

ShopRite complaint process

Do you have a dispute or had a bad customer experience with ShopRite? Submit your ShopRite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ShopRite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ShopRite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ShopRite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ShopRite complaints chart

We have received 31 complaints about ShopRite over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

ShopRite complaint statistics

Curious about ShopRite's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

100
Total complaints
100
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 100 ratings

How to contact the customer service of ShopRite?

Below, you will find the contact information for the complaint department of ShopRite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7748
Contact form:

You can contact the customer service of ShopRite by calling 1-800-746-7748. If you want to reach out to ShopRite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ShopRite reviews: (100)

Authentic experiences shared by our community for your benefit.

Bowl and basket granulated sugar

Complaint from Alysawest630 on 03 October 2023 about ShopRite.

I just opened a brand new container of bowl and basket granulated sugar and I see something that isn’t sugar..grab a spoon dump it into my sink and lo and behold.. a MAGGOT!!!! I’m literally going to throw up everywhere.... Read more

Comments: 0
Rating:

Liquor store manager

Complaint from Hobyane on 24 September 2023 about ShopRite.

At Shoprite atteridgeville there is a abusive manager name Kgomo Phillimon he abuse his position as a liquor manager. An the brunch manager support him to do bad things to the employees I was abuse by kgomo because he knew... Read more

Comments: 0
Rating:

Being profiled

Complaint from Benjaminbyrd on 25 August 2023 about ShopRite.

Following me around the store as I shop like I'm a criminal Read more

Comments: 0
Rating:

Ignorant staff and complete unprofessionalism

Complaint from Kimmieb on 23 August 2023 about ShopRite.

Not only was I accused of trying to steal something, the employee gave the most horrifying attitude in front of other shoppers. Saying it’s her job to pretty much loudly accuse me of stealing. She then proceeded after I made... Read more

Comments: 0
Rating:

Employee harassment

Complaint from Kym.x0 on 18 August 2023 about ShopRite.

I went to buy some wine, the guy working had glasses and I handed him my 50$ bill, he said he needed ID so I had left mine but my friend had her ID in a picture so he said... Read more

Comments: 0
Rating:

Manger Disrespectful

Complaint from nvo14q@gmail.com on 09 August 2023 about ShopRite.

I lost my EBT card the manager called me a scammer because I didn't have the physical card told me to leave the card I said I'm still shopping then he many other employees watched followed me... Read more

Comments: 0
Rating:

Toe and foot injury due to faulty cart.

Complaint from Anne Sorino on 05 August 2023 about ShopRite.

Numerous carts in poor working condition EVERY TIME I SHOP!! Thought I did okay when I finally found one with only a couple of “wobbly wheels.”: found out how VERY wrong I was when wheel jammed abruptly stopping the... Read more

Comments: 0
Rating:

STORE CLOSED, UNDER CONSTRUCTION

Complaint from mhenry on 03 August 2023 about ShopRite.

NEW TO AREA. LIVE AROUND CITY AVE MONUMENT AVE. WENT ON LINE AND CALLED THE PHONE NUMBER FOR THE STORE. ON LINE GOOGLE THE STORE WEBSITE DOES NOT SHOW STORE AS CLOSED UNDER CONSTRUCTION AND... Read more

Comments: 0
Rating:

Pharmacy app

Complaint from Robert Eidukot on 31 July 2023 about ShopRite.

I have been trying to sign into my pharmacy app and trying to change my password but it keeps asking for my previous password. I just got a new phone and I do not have that password. So I... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?