ShopRite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ShopRite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

ShopRite complaint process

Do you have a dispute or had a bad customer experience with ShopRite? Submit your ShopRite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ShopRite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ShopRite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ShopRite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ShopRite complaints chart

We have received 31 complaints about ShopRite over the last 12 months. The graph below shows a monthly breakdown.

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ShopRite complaint statistics

Curious about ShopRite's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

100
Total complaints
100
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 100 ratings

How to contact the customer service of ShopRite?

Below, you will find the contact information for the complaint department of ShopRite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7748
Contact form:

You can contact the customer service of ShopRite by calling 1-800-746-7748. If you want to reach out to ShopRite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ShopRite reviews: (100)

Authentic experiences shared by our community for your benefit.

Security guard attack me

Complaint from Willwill87 on 28 June 2023 about ShopRite.

The security guard attacked me and my girlfriend falsely accused us for stealing and what's wrong he tried to take my phone after I was already sitting down waiting for the police he attacked me and went to get my... Read more

Comments: 1
Rating:

Product complaint

Complaint from albiethesaint on 23 June 2023 about ShopRite.

Bought a container of Bowl and Basket chocolate peanut butter ice cream and it has no peanut butter in it. Read more

Comments: 0
Rating:

Sold a spoilt cake

Complaint from Omotolani Abiola on 10 June 2023 about ShopRite.

I bought a cake van which cost 8050 from ShopRite and I noticed that the cake is spoilt,bringing out green mucus already..even it tastes soo bad Read more

Comments: 0
Rating:

Rude employee

Complaint from Jo1 on 07 June 2023 about ShopRite.

A rude employee named Mary kept ignoring customers when asked questions about where items are located in the store and was unnecessarily demeaning. Read more

Comments: 0
Rating:

Fees

Complaint from Csmj7341 on 27 May 2023 about ShopRite.

Several times my items ordered were not in bags when picked up. First time still charged fee and no message saying that. Second time items missing,fee charged and charged for bags when I stated no bags needed. I have a... Read more

Comments: 0
Rating:

Boneless chicken

Complaint from Johnaforde on 16 May 2023 about ShopRite.

Bought boneless chicken as my family was eating dinner we found a bone in the chicken Read more

Comments: 1
Rating:

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