ShopRite Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about ShopRite over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

ShopRite complaint process

Do you have a dispute or had a bad customer experience with ShopRite? Submit your ShopRite complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of ShopRite.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional ShopRite complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about ShopRite?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

ShopRite complaints chart

We have received 31 complaints about ShopRite over the last 12 months. The graph below shows a monthly breakdown.

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ShopRite complaint statistics

Curious about ShopRite's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

100
Total complaints
100
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 100 ratings

How to contact the customer service of ShopRite?

Below, you will find the contact information for the complaint department of ShopRite. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-7748
Contact form:

You can contact the customer service of ShopRite by calling 1-800-746-7748. If you want to reach out to ShopRite through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

ShopRite reviews: (100)

Authentic experiences shared by our community for your benefit.

Deli service

Complaint from Reneed0603 on 25 October 2021 about ShopRite.

I was at your deli counter this morning about 7:15, when I arrived there were three workers behind the counter and one customer finishing up. I took my number and waited. Another customer came up and and she to took... Read more

Comments: 0
Rating:

Home delivery

Complaint from Daniellereif6887@gmail.com on 15 August 2021 about ShopRite.

I order food from there all the time. I'm at the point that I feel I should look for another place. You pick a time to have the food delivered within that window. Never once... Read more

Comments: 0
Rating:

Home order

Complaint from 3wicha on 28 July 2021 about ShopRite.

I placed an order online on Monday July 26th and paid it with my EBT card, I got charged on my card . When I went to pick it up they said that payment never went through on their part... Read more

Comments: 0
Rating:

Deli

Complaint from terrycotta23@gmail.com on 18 July 2021 about ShopRite.

Placed my deli order when i arrived at 12:45, walked down every aisle came back to the deli at 1:30. Not ready yet. Alot of us were waiting... meanwhile meat cutters were getting piles of cold cuts ready for... Read more

Comments: 0
Rating:

Employee

Complaint from RocklandGuy on 10 July 2021 about ShopRite.

Today, July 10 2021 at approximately 3:15 i was on line in one of the self check out lanes. There was a ShopRite employee checking out and I thought she was done so I put my groceries on top of... Read more

Comments: 0
Rating:

Workers treated poorly

Complaint from Crew4 on 27 June 2021 about ShopRite.

My son started at this ShopRite in February 2021. He was a HS Senior and could work after school. Everything was fine until his spring sportcrew was given the green light to start with COVID restrictions. He gave his sports... Read more

Comments: 0
Rating:

Manager's attitude and incorrect pricing

Complaint from Tlbassie@mweb.co.za on 10 June 2021 about ShopRite.

I bought 3 jungle oats bars that show if I swipe my savings card, the price is 25 for 3 but the normal price is 6.99 each. I showed the cashier Chereleen that something is wrong cause you charging me... Read more

Comments: 0
Rating:

Worse delivery

Complaint from Dee Flores on 24 May 2021 about ShopRite.

Made an online order at shoprite in jersey city.. thats shoprite of metro plaza. The delivery window was on May 23, 2021 between 2pm and 4pm. When I received my order milk was leaking, eggs were broken, ice cream was... Read more

Comments: 0
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Deli

Complaint from Dschell516@gmail.com on 21 February 2021 about ShopRite.

I went to the deli to get lunch meat and now you have to use a computer to order lunch meat. You don’t get to see the meats or even the people supposed to be working in deli. I... Read more

Comments: 0
Rating:

Harassment by employee

Complaint from Veronica Grant on 02 May 2020 about ShopRite.

I was shopping walking around picking up items one of the employees approached me saying that I did not have my mask on, I have asthma and was reaching in my pocket for the pump to help with my breathing,... Read more

Comments: 0
Rating:

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