While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Samsung over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Samsung? Submit your Samsung complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Samsung.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Samsung complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Samsung over the last 12 months. The graph below shows a monthly breakdown.
Curious about Samsung's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Samsung. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Samsung by calling 1-800-726-7864. If you want to reach out to Samsung through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Anna2001 on 28 October 2022 about Samsung.
To Whom It May Concern: I bought a brand new Galaxy S22 from Germanos located in Parikia, Paros, Greece. I was sorry to find out that the device was defective since people who called me complained about missing parts of words or... Read more
Complaint from Kalasikam on 07 October 2022 about Samsung.
I have ordered refrigerator , washer dryer from samsung.com website (US509842728) with installations. They have delivered it but they did not installed the dryer and not connected the water inlet to refrigerator. Also one of the panel was dented.... Read more
Complaint from Projectr Manager on 04 October 2022 about Samsung.
We purchased a Samsung Model RF25 HMWSBSRAA10 refrigerator from Sears on April 16, 2015. Two months after purchase, the ice maker quit working because of a fauly design and froze up. We called Sears and they sent their repairman to... Read more
I got the z fold 2 from Verizon and the extra warranty.thr second time I opened the phone the screen got a weird line thru it .so Samsung hade send them the phone .10 days later I had to call... Read more
Complaint from Mohammad gulshan on 20 September 2022 about Samsung.
I had problem with my phone first i had engineer come out and fix my phone but after few days I had the same problem then I sent phone back to get it fixed by dwd ... Read more
Complaint from Oc84 on 20 September 2022 about Samsung.
I'm being refused a warranty repair. There site is saying I have until the 30th. They refuse saying there no longer under warranty. It's only the 19th. Read more
Complaint from VeryPeeved on 09 September 2022 about Samsung.
From: Cecil de rhodes Sent: 07 September 2022 18:39 To: s.jo@samsung.com Subject: Complaint Dear San Ho Jo I have had an issue with a device I bought a while back. It was sold with a faulty pixel. I tried to get... Read more
Complaint from N0N on 17 August 2022 about Samsung.
I am fighting with Samsung to have the defective refrigerator exchanged. After months of back-n-forth and hundreds of dollars worth of spoiled food they are still refusing and playing games. Insult of the customer service added to the injury of... Read more
Complaint from itguy2000 on 25 July 2022 about Samsung.
I have been a loyal Samsung customer for over 15 years. I am done. I called support with a problem on my 9-month-old Z-Flip3, where it would shut down cold whenever I closed it. I was told to bring it... Read more
Complaint from fkdiscovery on 09 July 2022 about Samsung.
I have been a loyal Samsung customer for years. I have had the Galaxy Note 8, Note 9, and as of last year, the new 5G Galaxy Note 20 ( unlocked) in which I purchased directly from the manufacturer. ... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
