While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Samsung over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Samsung? Submit your Samsung complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Samsung.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Samsung complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 14 complaints about Samsung over the last 12 months. The graph below shows a monthly breakdown.
Curious about Samsung's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Samsung. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Samsung by calling 1-800-726-7864. If you want to reach out to Samsung through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Marina on 27 June 2023 about Samsung.
My complaint During the last few months i can not receive or send MMS. Suddenly the service has stopped functioning. My phone has been updated for all recent updates. When they send to me mms, i only receive a statement which gives... Read more
Complaint from RanitaG on 11 June 2023 about Samsung.
Unable to locate refrigerator filter, part number: DA29-00020B1, per online forums DA29-00020B minus the numeral 1 suffix will not work. Read more
Complaint from Drakshayani on 16 May 2023 about Samsung.
It's a 4k led to I bought it for 65k and it's not even 5 years the TV burned twice.within 2 years of purchase had th3 same issue and again after doing the repair from the Samsung team same issue... Read more
Complaint from Hari G on 14 May 2023 about Samsung.
Please be informed that the customer care is now saying that they want to replace every part and chip and see if this will work fine... what's the hell is what I could say! I will be raising this to consumer... Read more
Complaint from Hylan on 24 March 2023 about Samsung.
Called Jan 9, 2023 about new Sound Bar Speaker. After nine calls to Support resulting in five Ticket Nos. being cancelled by Samsung, with no reason provided, there is no action to resolve by replacing the speaker as promised... Read more
Complaint from Thumbgal on 16 March 2023 about Samsung.
Bough an 85 TV broke in 10 months. Was under warrenty and I was given a defective return lable. Shipped it to NJ at my own expense 200 dollars. They said they would replace or refund it. That was 5... Read more
Complaint from Ish on 11 February 2023 about Samsung.
I ordered a Replacement cable and They are making me fool from last 45 days. Read more
Complaint from KerrieMGV on 10 January 2023 about Samsung.
Samsung Washer leaking during wash cycle. Tried calling Samsung multiple times. They said they cannot find anyone to fix our washer. Read more
Complaint from Deeruetino on 22 December 2022 about Samsung.
My tv just switched off in the middle of viewing. It’s a 65’ smart tv with a one connect box . I contacted Samsung South Africa and they gave me their agent contact information so I could take the tv... Read more
Complaint from Mauricio on 20 November 2022 about Samsung.
I've seen that there is a discount ($100 off) when bundling Galaxy watch 5 Pro and buds 2 pro, however I can't see this discount in my cart before checking out. I contacted Samsung through the chat and they said that... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
