Samsung complaint: 5G Note 20 secretly tied to 3G Network and now uncompatible with carrier.
Filed 9 Jul 2022 by Floyd
I have been a loyal Samsung customer for years. I have had the Galaxy Note 8, Note 9, and as of last year, the new 5G Galaxy Note 20 ( unlocked) in which I purchased directly from the manufacturer. But now I feel like Samsung has not only betrayed my loyalty but has financially robbed me. What I mean is last year I spent over $1200 for an unlocked 5G Note 20 only to discover last month that now that same phone is no longer compatible with my carriers network due to ATT discontinuing the 3G network. Now how a 5G phone is dependent on a 3G network I don’t know, but apparently this one is one is. On top of that I now discover that Samsung discontinued the Note 20.
Report
Discussion
0 comments
No comments yet. Been through something similar with Samsung? Start the discussion above.
More Samsung complaints
View all 54REFUND, PHONE LOCKED AND DATA BREACHED
Good Afternoon, On September 7, 2023, my phone was suddenly remotely locked by Samsung. Due to a fault from their…
Inability to perform a timely repair
I have been a loyal Samsung customer for over 15 years. I am done. I called support with a problem…
trade iin
i am a longh time custmer of samsung i buy everthing samsung but not any more. I traded in my…