While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Samsung over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Samsung? Submit your Samsung complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 14 complaints about Samsung over the last 12 months. The graph below shows a monthly breakdown.
Curious about Samsung's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Samsung. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Samsung by calling 1-800-726-7864. If you want to reach out to Samsung through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Never Samsung again on 04 March 2021 about Samsung.
After numerous repair visits to try and fix the refrigerator, Samsung called and asked if I would just accept a refund. I really just wanted my fridge fixed, but agreed to accepted the $2620.86 refund they offered. Months... Read more
Complaint from krekala on 15 May 2020 about Samsung.
I have purchased a open box tv from BestBuy on 01302020 and they gave me a discount because its an open box tv and said there is 1 year warranty for the same. After watching tv for couple of months,... Read more
Complaint from geremi on 15 June 2019 about Samsung.
my Samsung refrigerator model RF261BEAESR has been building up ice in back of fridge and leaking water underneath the bottom tray where u store lunch meat etc.. which has resulted in the fridge temps rising and spoiling the food... Read more
Complaint from Kim on 21 November 2018 about Samsung.
Our $2,000, 65” Samsung tv’s panel broke after 18 months, didn’t have extended warranty. Called in September and there was a miscommunication about the warranty, Samsung representative told me for a one time courteous request they would provide me... Read more
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