RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Rushcard won't give my money back

Complaint from HSargent on 15 July 2020 about RushCard.

My deposit went into my account, and immediately had 401.25 subtracted by Rushcard, for a purchase made on June 24, 2020. I got paid the day after. Apparently someone bought something on my account in Arkansas which it says AR... Read more

Comments: 0
Rating:

Did not order a RUSH CARD

Complaint from Cyndi Coker on 13 July 2020 about RushCard.

Recieved a Rush Card in the mail that I did not order. Cut it up and thrrw it away. I did not acting it. I don't understand how I was charged 16.00 on my Comerica Direct Express card.... Read more

Comments: 0
Rating:

Release of my money on my card

Complaint from Rcrowley67 on 13 July 2020 about RushCard.

I received my social security check on 6252020. My rush card had expired. They mailed me another card to my old address. I was told by non English speaking reps to provide documentation to provide my identity. I went... Read more

Comments: 0
Rating:

Closed my account for no reason stole my money

Complaint from Chrisnash16 on 13 July 2020 about RushCard.

I got my unemployment check Monday I paid bills then Tuesday I had 638 dollars went to buy something and declined was told it was the unemployment office took the money back call them. I did they did not take... Read more

Comments: 1
Rating:

Direct Deposit Issue and No Staff Anymore to speak with

Complaint from MikeHans46 on 09 July 2020 about RushCard.

I am receiving unemployment at the current time because of the pandemic. While the State of New York releases the money the same time and day every week ( every Monday), Rush Card is depositing the payments later and later... Read more

Comments: 0
Rating:

REQUEST FOR RELEASE OF TOTAL REMAINING FUNDS

Complaint from LadyFish on 08 July 2020 about RushCard.

I AM A CARD HOLDER CURRENTLY EXPERIENCING AN EXTREME FINANCIAL HARDSHIP. I NEED ALL OF MY FUNDS TAKEN OFF OF RUSH CARD AS SOON AS POSSIBLE. I AM A SINGLE MOTHER OF 4 CHILDREN AND AM CURRENTLY IN NEED OF... Read more

Comments: 0
Rating:

Stolen money

Complaint from Daniel.miller199 on 07 July 2020 about RushCard.

My name is Daniel Miller. I have been receiving my disability on rushcard for years. Rushcard has held my money for two full months now. I have called, mailed info, and faxed info needed to unblock my card. No response... Read more

Comments: 0
Rating:

Unable to activate atm card

Complaint from SULLIJ on 06 July 2020 about RushCard.

Received my debit card to replace a card that had been compromised. When I tried to activate the card was unable to do so. Called several people Times and kept getting excuses saying they will manually activate it but will... Read more

Comments: 0
Rating:

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