RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Wrong name on the card

Complaint from Missymeto2020 on 06 July 2020 about RushCard.

They put the wrong name on my card. My last name is no longer is Stander it's Meto. I don't know why they put Stander on it. I don't want a new card from rush card again. Read more

Comments: 0
Rating:

Unauthorized charges

Complaint from Tandra Edgeston on 06 July 2020 about RushCard.

I've had my card use with out my knowledge. So I closed that card. And with my new card it has happened again with the same person who stole from my previous card. Read more

Comments: 0
Rating:

replacement card

Complaint from tanyaward on 06 July 2020 about RushCard.

I had a account with rush a couple years ago, I had the account for a couple years, so a couple years ago my card expired, an upon trying to get a new one , I moved an I couldn't... Read more

Comments: 0
Rating:

Missing money

Complaint from blondie73 on 04 July 2020 about RushCard.

Checked my balance this evening and missing money. Looked at my transactions and used calculator to see how much I spent in charges. Discovered, I'm not crazy. Missing almost $200. Called 1-866-787-4227. Wait time was 2 min... Read more

Comments: 0
Rating:

Missing Money

Complaint from Rachjorda69 on 03 July 2020 about RushCard.

My balance was $1600. The next day was $0!! I had not made any transactions. I tried calling numerous times but every time a recording says that there is a high call volume and then it ends my call. Also,... Read more

Comments: 0
Rating:

Replacement card

Complaint from Flbeckynic on 02 July 2020 about RushCard.

Keep sending my replacement card to the wrong address takes them 10 days to mail out . Each person I talk to said that it's the one on file kept giving the new address which I had done 6 mo.... Read more

Comments: 0
Rating:

Card locked

Complaint from Shaunieka13 on 02 July 2020 about RushCard.

My card was locked for absolutely no reason Read more

Comments: 0
Rating:

Unable to talk to a real person

Complaint from Pinky32 on 01 July 2020 about RushCard.

My card expired I never got a new one so I requested a replacement but was charged 5$ I don’t think I should have to pay for a replacement for a expired card that should be automatically given to u!... Read more

Comments: 0
Rating:

Stealing money

Complaint from Cylenad on 27 June 2020 about RushCard.

I received a email from rush card of my pending deposit from the uia I have been waiting on for a month just for rush card to vanish on me this is what I have my direct deposit coming to... Read more

Comments: 2
Rating:

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