Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Angeryman on 13 January 2021 about RushCard.
My card expired last year been trying to update address to receive a new one. Keep sending documents that they ask for and still nothing. I've called the bbb, my state reps. Rush card is a joke!!!!! They do not... Read more
Complaint from Mamatron2020 on 12 January 2021 about RushCard.
I called rushcard regarding some activity I wasn't aware of on my card they blocked it due to activity. Since then I have sent then numerous documents to send cars I receive my asi benefits on. Since then I have... Read more
Complaint from Dsmith412 on 11 January 2021 about RushCard.
I'm at my ends with rush card company I've been with you guy's over 5 yrs and never had you guy's steal money out my account and never sent my debit card I requested for month's if I don't receive... Read more
Complaint from Annoyed so to be former customer on 09 January 2021 about RushCard.
I’ve been tryin to reach a live agent regarding changing the routing information for a bill pay I was sending from my rush account. The customer service number only gives you the three options. The only option to speak with... Read more
Complaint from Khard on 08 January 2021 about RushCard.
I have not used their card in years and my stimulus payment went to their account. They never closed my account. Now I can't access it online, no customer service reps don't help they only want to chat with... Read more
Complaint from kbrown1376 on 08 January 2021 about RushCard.
My card expired in 92020 and I have been trying for 3 months for get a new one. I have sent in my documents at least 20 times. Each time I get a reply email asking for the same information... Read more
Complaint from Na2009Pa on 06 January 2021 about RushCard.
I never receive my renewal card my card expired January 1st I never received one have been given the run around for about 4 months I've been trying to get in contact with rush card they never had never could... Read more
Complaint from DaneH on 06 January 2021 about RushCard.
Been trying to get in contact with the customer service but it keep giving me the run around my money is on my card and it has expired It’s been like three days still haven’t talked to anyone when you... Read more
Complaint from Black on 05 January 2021 about RushCard.
I’ve requested on several occasions for this company to de-register my online account. Customer service is only available via chat and email. The representatives end the chat session and never resolve your request. Rushcard is the only company I know... Read more
Complaint from Darrin91 on 04 January 2021 about RushCard.
They put my money on wrong card I can't use or get put it on my new card ending in 2173 Read more
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