Complaint: Never received a renewal card given the run around and my money gets deposited on there

on 06 January 2021 about RushCard in category Payment Providers

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My complaint:

I never receive my renewal card my card expired January 1st I never received one have been given the run around for about 4 months I’ve been trying to get in contact with rush card they never had never could when I did get in touch with them they sent me a card in its taking off a long time to get here and my money get the positive for my job and tell me I have to wait to January 13th I have bills to pay in children to feed him this is very crazy the people that I was chatting with was very rude to me and told me that I just had to weigh-in the weather in a lot of times they even ended the chat with me

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Justified complaint?

Suggested solution:

They should have sent the card overnight. Problem could have easily been resolved. I still don't have a card.

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