Complaint: Never received a renewal card given the run around and my money gets deposited on there

on 06 January 2021 about RushCard in category Payment Providers

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I never receive my renewal card my card expired January 1st I never received one have been given the run around for about 4 months I’ve been trying to get in contact with rush card they never had never could when I did get in touch with them they sent me a card in its taking off a long time to get here and my money get the positive for my job and tell me I have to wait to January 13th I have bills to pay in children to feed him this is very crazy the people that I was chatting with was very rude to me and told me that I just had to weigh-in the weather in a lot of times they even ended the chat with me

0 0 votes
Justified complaint?

Suggested solution:

They should have sent the card overnight. Problem could have easily been resolved. I still don't have a card.

Notify of
Inline Feedbacks
View all comments