While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from countrygirl on 06 October 2020 about Panera Bread.
I visited the panera bread last week there are so many ceiling tiles that look like that have mold? dirt? on them and some are missing there is a large area in the main eating area where there is... Read more
Complaint from Asmith10 on 06 October 2020 about Panera Bread.
I have a picture of how my Togo sandwich was done. It was very sloppy and messy and should have never looked like this. Read more
Complaint from Venu on 05 October 2020 about Panera Bread.
Hi , Last night we went for drive thru service in Panera bread which is near to Hurstbourne Louisville Kentucky, we are not satisfied with the order because: 1) for 1 bowl of tomato soup there was no side bread given 2)... Read more
Complaint from Kalewerenz on 04 October 2020 about Panera Bread.
Forcing donations instead of giving change even though the change shortage is over Read more
Complaint from Rlphillips657@gmail.com on 04 October 2020 about Panera Bread.
We ate at your restaurant in Shepardsville, Ky. tonight and I will say that the food was very good. My Only complaint came from the cashier who handed us our cups. After taking our money she picked up the... Read more
Complaint from Ggwmls on 04 October 2020 about Panera Bread.
I notice a change of the friendliness and the amount of time it tajes to get through the drive through. Cars are lined up and not moving. When I finally got to the order point, I sat there with no... Read more
Complaint from Winter on 02 October 2020 about Panera Bread.
I order online a bowl of broccoli and cheddar soup. I waited curbside for over 30 minutes for it and never did. Finally I had to go inside to get it and it was sitting on the counter and... Read more
Complaint from MKB on 01 October 2020 about Panera Bread.
Good Evening, I visited the Panera Bread in Grand Haven, MI (1001 S Beacon Blvd, Grand Haven, MI 49417) and ordered a You Pick 2 w Broccoli Cheddar soup and a Heritage Ham Swiss Sandwich. I got all the way... Read more
Complaint from Rees on 29 September 2020 about Panera Bread.
It was observed by other patrons that the Caucasian Female manager whispered to a Hispanic female worker something that worker asked the Black patron were they done?.Now the patrons a Regular and professional. They make their purchases then sit... Read more
Complaint from Disappointed Guest on 29 September 2020 about Panera Bread.
I placed an order for bagels for curbside pickup the following day. When we arrived there were no spaces to park (only two available?????) and following the instructions on email. Error. We attempted calling while we waited... Read more
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