Panera Bread complaint: waited over 30 minutes for curbside

Name: waited over 30 minutes for curbside
Item: Panera Bread
Rating: 1
Author: Winter

Open 2 Oct 2020 207 views Restaurants

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Filed 2 Oct 2020 by Winter

I order online a bowl of broccoli and cheddar soup. I waited curbside for over 30 minutes for it and never did. Finally I had to go inside to get it and it was sitting on the counter and got no apology. Now I am stuck with cold soup I paid for and got extremely rude service.

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Case details

Status: Open
Company: Panera Bread
Filed: 2 Oct 2020
Rating: 1/5
Desired resolution: You should have a conversation with the staff there and maybe refund my money or give me a gift card.
Problem: Curbside order ignored for over thirty minutes
About: soup order

Progress

Filed
Company notified
Company replied
Resolved

2 Oct 2020 Complaint filed and published
2 Oct 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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Wronged by Panera Bread too?Make it sting!

Wronged by Panera Bread too?
Make it sting!