Complaint: waited over 30 minutes for curbside

on 02 October 2020 about Panera Bread in category Restaurants

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My complaint:

I order online a bowl of broccoli and cheddar soup. I waited curbside for over 30 minutes for it and never did. Finally I had to go inside to get it and it was sitting on the counter and got no apology. Now I am stuck with cold soup I paid for and got extremely rude service.

0 0 vote
Justified complaint?

Suggested solution:

You should have a conversation with the staff there and maybe refund my money or give me a gift card.

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