Panera Bread complaint: Order was incomplete and didn’t get what we asked for.

Complaint from Venu reported on 05 October 2020 about Panera Bread

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My complaint:

Hi ,
Last night we went for drive thru service in Panera bread which is near to Hurstbourne Louisville Kentucky, we are not satisfied with the order because:
1) for 1 bowl of tomato soup there was no side bread given
2) we asked for 1 bowl of vegetables noodles soup but we got chicken noodle soup of 1 cup and no bread for this as well

Suggested solution:

Please make sure what you give and also if it’s same what customer needs. We found it very late otherwise would have come to cafe immediately.

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