While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from nt on 16 October 2020 about Panera Bread.
Order number: 433628 Ordered 2 Mediterranean Veggie Sdw, 1 BB Broc Ched Soup Sandwich was not done right, they forgot to put dressinghumus. asked if anything had changed in the way they prepare given the pandemic. There were literally 4 tables... Read more
Complaint from Whogan on 14 October 2020 about Panera Bread.
I ordered a bread bowl chicken noodle soup and was sent a small cup. Read more
Complaint from kahossain on 13 October 2020 about Panera Bread.
I ordered two scrambled egg brioches To go on 927. When I came home and opened the order I found that they gave me scrambled egg and sausage brioches instead. I called the restaurant right away. The... Read more
Complaint from Alm3906 on 10 October 2020 about Panera Bread.
Orders right maybe 30% of the time. I have the coffee subscription so I do go there daily. With my coffee subscription I always purchase a breakfast and I usually purchase some thing for lunch. I have called and... Read more
Complaint from RC@BBHF on 09 October 2020 about Panera Bread.
Early on the morning of 10062020 we placed an order for curbside pickup at the Auburn, AL store on Opelika Road for a dozen bagels, of which 4 were to be Ribbon Bagels, 2 Blueberry, 1 Asiago, 1 Cinnamon Swirl,... Read more
Complaint from myers on 09 October 2020 about Panera Bread.
I called to let them know that I ordered and was 1 purchase away from a reward. I asked the girl when I placed my order to take my number. she didn't do that until I paid. ... Read more
Complaint from rosekee47@icloud.com on 09 October 2020 about Panera Bread.
Why don’t you make the beautiful round large cinnamon roll like you had and change to the small square one no comparison at all. First of all such a small square for the price I paid and nothing like the... Read more
Complaint from gquatrini on 08 October 2020 about Panera Bread.
I bit into my grilled cheese and swallowed a piece of paper from the paper that the cheese comes on since someone didn’t take it off to cook it and just fyi it didn’t add any flavor so that was... Read more
Complaint from Jillian McClelland on 07 October 2020 about Panera Bread.
I ordered online, put curbside pick-up waited 30 minutes no one came. When I got in there they had my bag sitting on a rack of course it was cold my order was wrong. Order number 484181462 which... Read more
Complaint from Nichaz160 on 07 October 2020 about Panera Bread.
The past three times I have been to Panera bread at this location, my orders have been incorrect. They forgot my salad dressing, they forgot my cookie, they didn’t pay attention to the sides that were ordered and gave me... Read more
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