Complaints about Panera Bread

On this page you can see which complaints are submitted about Panera Bread.

How to file a Panera Bread complaint?

Whatever your complaint about Panera Bread is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Panera Bread complaint' button.
2. Describe your complaint in detail, and suggest how Panera Bread should resolve it.
3. Submit your complaint directly to Panera Bread and mention that you posted your complaint on

Statistics of Panera Bread in the category Restaurants

143 total complaints
2.6 /10
39 votes

Complaints timeline

Poor service

Complaint from on 18 August 2020 about Panera Bread in category Restaurants

First- I ordered a half sandwich and I received a whole sandwich( I did pay for the whole) Second and more importantly, the order taker was rude, abrupt and acted thoroughly disgusted that we were even there- horrible attitude! Third:... Read more


Complaint from on 05 August 2020 about Panera Bread in category Restaurants

I cannot tell you how many times I’ve not ordered from Panera and went somewhere else instead. Your website for catering orders makes you go through the order until you reach $75 maximum. The I get a message... Read more


Complaint from on 04 August 2020 about Panera Bread in category Restaurants

On 8420 I placed an online order for delivery at exactly 535pm. It said it was to arrive between 605 and 615. Food did not arrive until 7pm. The food was not good because it had been sitting for so... Read more

No salad dressing

Complaint from on 03 August 2020 about Panera Bread in category Restaurants

Have been to 3 locations in Louisville my Dutchmans lane Dixie hwy Springhurst all location are not fill up salad dressing containers era with dressing WHY! Just asking for a normal serving with my salad sure this is happening... Read more