Disappointing breakfast sandwich.
Complaint from godown75 on 28 September 2020 about Panera Bread.
I got the bacon egg and cheese Chobota bread breakfast sandwich. Very disappointing that The egg barely covered the whole sandwich. Read more
Panera Bread complaints
Panera Bread Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Panera Bread over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Panera Bread complaint process
Do you have a dispute or had a bad customer experience with Panera Bread? Submit your Panera Bread complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Panera Bread.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Panera Bread complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Panera Bread?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Panera Bread complaints chart
We have received 7 complaints about Panera Bread over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Panera Bread complaint statistics
Curious about Panera Bread's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
203 ratings
How to contact the customer service of Panera Bread?
Below, you will find the contact information for the complaint department of Panera Bread. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-855-372-6372
Contact form:
You can contact the customer service of Panera Bread by calling 1-855-372-6372. If you want to reach out to Panera Bread through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Panera Bread reviews: (203)
Authentic experiences shared by our community for your benefit.
Missing items
Complaint from Emily.barbuto on 28 September 2020 about Panera Bread.
I ordered 2 French breads and only received one, also delivery was $4 and that is insane. I will not be ordering again unless I am contacted back please. Read more
Service and food
Complaint from brenda.marlow@yahoo.com on 28 September 2020 about Panera Bread.
I went to Panera bread at the above stated location and ordered $70 plus worth of food for my family and was very disappointed with both the service I received and the food that I was delivered.... Fist and for... Read more
poor service
Complaint from Jerry in Ohio on 27 September 2020 about Panera Bread.
Called yesterday and ordered 4 loaves of bread for 11 AM today. Paid for these in advance. Went to store@ 11AM but they only had 2 loaves. Manager had set my order aside but somebody sold it... Read more
Trash as you enter the restaurant
Complaint from Deborah Woodard on 27 September 2020 about Panera Bread.
Trash can is running over Read more
Food was never delivered
Complaint from ecp813 on 26 September 2020 about Panera Bread.
I ordered my food online at 11:30am. I called the store at 1:00pm to inquire about the tardiness (was supposed to be delivered at 12:00.) The manager said that the food was picked up at noon. Read more
Cheddar Broccoli soup
Complaint from katielawlorr on 26 September 2020 about Panera Bread.
I’ve been a vegetarian for years. Not once did I know that your famous Cheddar broccoli soup has chicken stock in it. Absolutely disgusting. To me and other vegetarians vegans that’s is unfair and wrong to not list or... Read more
Nasty and disrespectful Employee
Complaint from Hitelinda1@gmail.com on 24 September 2020 about Panera Bread.
I came into Panera Bread at the above location. I waited in line while employees seemed to be clocking out on the register. I still waited another Five minutes afterwards to place my order, but at least that young lady... Read more
Service
Complaint from B Barkin on 23 September 2020 about Panera Bread.
I understand the Covid 19 is causing disruption at your locations, however even to order by website or text is near impossible. Tried by telephone. Forget that. The last time I went to the store. Did not have bread and... Read more
Very, very slow. Wrong order.
Complaint from Good food on 23 September 2020 about Panera Bread.
the sandwich order was wrong, I discovered it after I returned home. The food prep took forever and I was the only customer in the store. The manager and 2 other workers were laughing and speaking in a... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
