While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from fdeleeuw on 11 April 2022 about Opodo.
The issue that I have experienced was: We booked tickets for Friday 17th of July and Friday 31st of July 2020. (CRL - ALC with Ryanair) Due to the Covid crisis we cancelled our flights via the website before the 17th.... Read more
Complaint from mchristie2591@hotmail.com on 09 April 2022 about Opodo.
In June 2021, I booked a return flight to and from London to Lisbon. The return flight was with TAP airline and I paid £34676 for the tickets. Almost immediately after booking the trip. Portugal was declared a red country... Read more
I booked a flight via Opodo from UK to Canada in July 2021. It is over 9 months now and Opodo has refused to refund me. I contacted British airline and they ed they have made the refund and Opodo... Read more
Complaint from RJC22 on 06 April 2022 about Opodo.
We booked tickets through Opodo for separate flights tofrom Fiji . My husband contracted a mild Covid case and we had 2 positive PCR tests.The first time we just changed the booking. THe second time we wanted them to contact... Read more
Complaint from Janan on 05 April 2022 about Opodo.
I booked to go to Venice with my family. They mixed up an old booking from 2019 and cancelled my outgoing flight with my authorisation. They messed up our xmas break and to add insult to injury they won’t refund... Read more
Complaint from Dt2000 on 30 March 2022 about Opodo.
I purchased a ticket not noticing that I have subscribed to Opodo prime. A few weeks later , I noticed a charge of 54.99 on my credit card, I tried to reach them many times with no luck. I am... Read more
Complaint from indeepthi on 23 March 2022 about Opodo.
I have booked round ticket for my family from London to Colombo on 23102021 via opodo. Sri lankan air line cancel my return flight and offered a different date. Person named Mr Rafael called me from Opodo (T.N 02033724341)... Read more
Complaint from BobbyJames on 16 March 2022 about Opodo.
Flight outbound they over booked and have to issue a refund which was assured it would be with in 10 days. Asked to cancel the return too as they have messed up once and would need to re book with... Read more
Booked a flight with Oppodo, no contact from oppodo about the flights during COVID but airline was able to change flights. Now we are unable to fly and cannot get a refund from anyone. Read more
Complaint from BV on 11 March 2022 about Opodo.
I booked my flights back in Nov 2021 and Opodo immediately cancelled the flights and said I had to book them again. I needed the money to be able to book them again but they said they would have... Read more
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