While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Opodo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Opodo? Submit your Opodo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 31 complaints about Opodo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Opodo's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Opodo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Opodo by calling 011-44-20-7660-2215. If you want to reach out to Opodo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from okeke on 09 March 2022 about Opodo.
i was defrauded of 54.99 euros, on 04-03-2022 after i bought a ticket from them . they collected my money without my knowledge and i want my money and my membership cancelled Read more
Complaint from Alireza Rezaei on 18 February 2022 about Opodo.
I could not travel due to Covid restrictions and I cancelled my flight and then I asked for a refund. At first I was told by opodo staff to contact the airline for a refund. I did and airline said... Read more
Complaint from charlottewetton2612 on 06 February 2022 about Opodo.
Hello, I found a rental car via OpodoKeddy to pick up a vehicle at the Sheffield Europcar on 12th January 2022; however, this was cancelled due to no car being available. I spoke to an agent who noted they would... Read more
Complaint from Pantera on 03 February 2022 about Opodo.
Dear sir madam We have booked (4 of us) tickets in March with Opodo. Flight was in September, we have received an email with notification that the flights were cancelled . We have tried to rebook the flight and don’t have... Read more
Complaint from lloydsharons on 02 February 2022 about Opodo.
My file number with OPODO is 5063297164. In March of 2020 with the outbreak of Covid-19, l booked a flight home to Canada from Malaga Spain through London. 24 hours before my Norwegian Air flight was to depart... Read more
Complaint from Pjcsl on 08 January 2022 about Opodo.
Booked 2 tickets on there site for my girlfriend and Daughter from stavanger to Gatwick. My girlfriend asked if I had the tickets, I said no I thought they were being mailed to her email. She checked no emails I checked... Read more
Booked a flight. Glight was cancelled by airline. Aigline apologiesed and sent refund to opodo. 4 month later l have still not received my refund . Opodo are holding it. Read more
Complaint from niksav1805 on 31 December 2021 about Opodo.
i booked a flight to dubai using the opodo service, due to the corona virus outbreak the flight was cancelled 2nd march 2020. i was contacted by them to issue either a refund or rebooking voucher, me being optimistic i... Read more
Complaint from NMK on 23 December 2021 about Opodo.
I booked a trip for myself and my three daughter from Antalya to Istanbul on 23rd July 2021 using Opodo ticket no. 7562491918. The application showed me that my booking is ed and Euro 427.02 was deducted from my card.... Read more
Complaint from Trixjo on 18 December 2021 about Opodo.
I have booked from opodo for a flight from dubai to manila. They have gave me a ticket from dubai to kuala lumpur (emirates airline)to manila(air asia) via transit. Emirates airline did not allow me to fly due to restrictions and... Read more
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