Opodo complaint: Cancelled my outbound without authorisation and won’t refund my inbound
Filed 5 Apr 2022 by Janan
I booked to go to Venice with my family. They mixed up an old booking from 2019 and cancelled my outgoing flight with my authorisation. They messed up our xmas break and to add insult to injury they won’t refund the inbound flights even though we are insured and even though it’s the fault of theirs and easyJet.
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